JS Interiors

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Reviews

1. Stefanie Ross ★★★★★

   Bought a great stable and comfortable stool at a great price. Very friendly and helpful staff

   almost 8 months ago
2. Aleksandra Davtyan ★☆☆☆☆

   The misleading advertising in mobile version of Trade Me resulted in me buying chairs with horrible golden legs. The communication with management lead me to believe that I will get a refund, instead, after a lot of waiting and emails, I was given a credit which I struggled to use as there isn’t much of anything I liked in the shop. They admitted that miscommunication was from their end, and regretted that the photos were not of the product they sold me. But, still refused to refund. I will never buy from them again. Wasted my time and money.

   almost 9 months ago
3. Jo Boyes ★★★★★

   I ordered a Ronna black console to be delivered to Nelson and the service I received could not be faulted including arranging alternative shipping as their normal contractor could not deliver for 2 weeks. Communication from Henry the warehouse manager even extended to a phone call at 9pm. Even the complete honesty of offering a refund for difference in freight cost. Arrived within 2 days for collection from Nelson freight depot, so well packed it took us ages to unwrap. Very pleased that what we ordered is exactly perfect for our front hallway to go with our Asian collections. You guys deserve a good rap and I will gladly give you one.

   1 year ago

1. Bill Gilkison ★★★★★

   Shipment arrived and the delivery was great. The courier even insisted on delivering it into the property. Your dispatch department packed the item perfectly. We couldn’t have asked for more. The bedside drawer is perfect and you would never have known it was display stock. I just wanted to take the time to say many thanks for a great shopping experience. All the contacts I made for this purchase were answered promptly and professionally and the item, if anything, was even better than described.

   1 year ago
2. Samantha Paxton ★★★★★

   Very happy with my purchase and great service. Special shout out to your delivery team they were wonderful! Helped unload and bring my delivery in and only left once I was happy with my purchase. Highly recommend!

   1 year ago
3. Kerry Golding ★☆☆☆☆

   Do NOT purchase from this supplier!! Unfortunately I did before checking reviews, purchasing items that this merchant could not supply. I was initially refunded and then the amount was again deducted from my credit card. I had to report fraudulent behaviour to my credit card supplier, get my card cancelled and also file a ‘obtaining by deception’ report to the NZ Police before the 2nd illegal transaction was cancelled. It is impossible to contact Janet Shi, owner/manager of this joint. The stress involved in dealing with this situation has been immense, let alone the time required to visit NZ Police and wait on the phone for my credit card company to answer my call. Again, DO NOT BUY FROM THIS SUPPLIER!!

   almost 3 years ago

1. Melanie Nicholls ★☆☆☆☆

   Read every one star review on here and do not purchase from them unless you want to be mucked around, lied to, screamed to and generally given the run-around. If you are seeking a refund, be prepared to put in a lot of time chasing and getting generally threatening before they actually do anything about it. Good luck :-)

   almost 3 years ago
2. Melanie Jones ★☆☆☆☆

   Wish I had seen other reviews before ordering with them. Pre-order, paid in full (had to) took twice as long as what they said it would, ignored my emails requesting updates, finally get it and really disappointed with the quality, dirty marks on the cushion and white Velcro straps holding it on!

   almost 4 years ago
3. Rebecca O'Fee ★☆☆☆☆

   We had an extremely disappointing experience with JS Interiors. The quality of product was well below average for what we paid, (Thousands for 2 x vanities) along with dreadful customer service. The product looked nothing like what was advertised on the website and when they finally arrived it was damaged in numerous places. With multiple contact attempts to resolve this we never received any follow up or rectification from JS Interiors. We would NOT recommend purchasing from them.

   almost 4 years ago

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