I never received my product, even after a month and a half. The second star is only because their support team was responsive and genuinely helpful. Unfortunately, they were aware that the item was not in stock and that shipment from their retailer was not imminent. A heads-up before purchase or simply marking the product as out of stock would have avoided this situation entirely. As a result, Iβm now starting my holiday without my camera gear, which is extremely disappointing
Contacts & Location
π Address: 80 Adelaide Road, Mount Cook, Wellington 6021, New Zealand
π Phone: +64 4 920 2288
π Website: rubbermonkey.co.nz
Photos
Reviews
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Julien Andre β β βββ
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Andrew Bolitho β β β β β
Ordered a number of times they are quick for in stock items, and appear to do their level best to get items going that are with suppliers. I've had amazing support the one time I had a question quickly attended to in a most satisfactory way by Thomas in their team. With the amount of less available audio gear they stock or have access to I'm sure I will be continuing to purchase from them into the future.
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Radha Sahar β β β β β
Online, so many junk products are billed 'quality' that my trust is at an all time low. Rubber Monkey gives me hope. The products I've purchased from them have been the highest quality. And they arrive in a flash. Everything about this crowd is good. They are now my 'go-to' for anything music.
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1 6 (βͺLEO61β¬) β β β β β
The customer service at Rubber Monkey was truly thoughtful and very quick to respond. I felt genuinely taken care of throughout the entire process. The shopping experience was smooth, reassuring, and pleasantly enjoyable. I really appreciate their attentive service.
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Rod Mckay β β β β β
Excellent customer service! The product I ordered was on backorder from the supplier. A few days after the latest expected shipping date I contacted Rubber Monkey and landed in the capable hands of Zarina, she kept me updated every few days with the progress of the order and again on the day it was to be dispatched to me. I'm not only very happy with the product, but it's the customer service that will ensure I look to Rubber Monkey for future purchases.
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Shane Mudford β β β β β
Recently purchased a 256GB Flash Drive from Rubber Monkey. Service was excellent. Item arrived very fast. Would definitely recommend.
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David Brown β β β β β
Rubber Monkey are a brilliant company to deal with & stock an extensive range of extremly useful and interesting products. They also are extremely efficient with there processing of orders with a speed of delivery which second to none. I would unreservedly give them my highest recommendation as a company to do business with.
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diana siwiak β β β β β
Great deals. Lovely staff. They are only open during normal business hours, unlike most tech retailers, so plan accordingly if you're going to use their free pick-up. They are wonderful about letting you know when things are ready for pick-up and when they've been sitting around waiting for pick-up.
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Andres Saavedra β β β β β
Awesome store to deal with, great deals and prompt delivery too, no issues happy with items l got will shop again
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Nadia Holland β β β β β
Very fast to process my order, excellent communication regarding the delivery process, from courier collection to shipping status. It arrived the day after I ordered it, in excellent condition. Very competitive pricing for a small retailer which I much prefer to support so well done Rubber Monkey, I will be back!
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FAQs
What is the address of Rubber Monkey?
Rubber Monkey is located at 80 Adelaide Road, Mount Cook, Wellington 6021, New Zealand
What is the phone number of Rubber Monkey?
You can contact Rubber Monkey at +64 4 920 2288
How can I get to Rubber Monkey?
You can find directions to Rubber Monkey by following this map link