apm (Auckland Property Management)

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Reviews

1. Jayne Paeara ★★★★★

   AMP Property Management has been amazing to work with, and I want to especially acknowledge Lucas Rabold for his outstanding service. Lucas is professional, responsive, and genuinely committed to helping tenants. His communication is clear, prompt, and friendly, and he always makes sure any issues are dealt with quickly and smoothly. He goes above and beyond to make the renting experience stress-free. I truly appreciate the care he puts into his work. Highly recommend AMP Property Management and Lucas Rabold!

   almost 4 months ago
2. I getthis ★☆☆☆☆

   This body corporate manager has allowed the building to fall into complete neglect after forcing us to lose $100,000s by their intentional mismanagement and stalling as they dragged out the $Ms reclad for over 14 years, of agony and torment. All the while with their avoidant behaviours, blocking us from all decisions, to silence us. Still with a new manager there is no communication for up to a year at a time, no updates, and no basic maintenance. The site shows it — trees are now overgrown, costing tens of thousands to fix simply because routine care was ignored as were ALL our repeated requests. Instead only the same irrational stuff of one committee member changing some panels on the fence that were fine, and upright. It’s wasteful and irresponsible. Imposter strata managers, who never been to the site, are combative when you approach them, harass and bully us in our homes, with unnotified building works 2-3 years after the entire building reclad. The bins are constantly overflowing because no one provides any guidance to residents. Food scraps end up in the recycling, nappies in the compost, and rubbish everywhere. Instead of addressing the issue, the committee and manager do nothing. What makes it worse are the double standards. Committee members are allowed to carry out works on common property without notice or approval, yet if we stand on the same common area for two minutes, we are confronted and attacked for it. One set of rules for them, another set for everyone else. Any attempt to raise concerns is shut down. We are attacked, talked down to, or threatened with legal action for simply asking for communication. The strata manager is basically absent, ghosting — doesn’t answer the phone, avoids emails for weeks or months, and treats owners in a way that feels intimidating and subhumane prejudice that is from a culture that is bullying to silence. Fees rise, service declines, and accountability is zero. We do not care that they think they need weekends off on Waiheke, holidays, short hours, they are not there, hold grudges, are biased and are all out for revenge. This behaviour creates a hostile environment, antisocial to neglect, which creates people chucking their garbage anywhere. Why have so many including this strata manager come in with such ill-intent to be hostile, attacking, selfish, none care, they only hog for themselves, over using resources like they think they will live forever. This has been our long-term experience, and people should know before buying into a building managed like this.

   almost 4 months ago
3. Liane McGorrery ★★★★★

   I was recommended Jenny Choi as being a great property manager by a friend. My unit had been vacant for 6 weeks, when I made the decision to change to APM *Jenny. The change was completed quickly and effectively by Jenny. A great video showcasing my property was uploaded and within a week I have a suitable tenant who has moved in. All necessary maintenancehas been fixed organised by Jenny. I would recommend Jenny Choi if you are looking for a great property manager.

   almost 5 months ago

1. Zoe.M ★★★★★

   Moving house is extremely stressful, so I was amazed at how smoothly and easily everything went! Lucas was an absolute pleasure to deal with throughout the whole rental process — from the initial viewing to signing the paperwork. His communication was clear, prompt, and genuinely thoughtful. He made the whole experience feel easy and stress-free. It’s clear he cares about doing a great job, and I really appreciated the professional yet personal touch. The apm systems also seem really efficient — everything from the application to the lease signing was straightforward and well organised. Leanne, the Property Manager, has also been incredibly kind, professional, and responsive. Highly recommend the apm team for a smooth, supportive, and well-run rental experience!

   almost 8 months ago
2. Sonjia Peck ★★★★★

   Our property manager Lea has been amazing from the beginning of our tenancy 8 years ago til the completion of it this month! She has ensured we have our house in working order over the period of time we lived there and was always quick to fix issues that arose. We are so grateful to Lea for her awesome communication skills and always making us feel welcome as renters, that our house felt like we could make it a home. My children had a great childhood there with myself as a single mother for so long and I highly recommend Lea as a property manager for her compassion and personable nature.

   1 year ago
3. ZK ★★★★★

   Edwin Yu has been an exceptional property manager for the past four years for my family and me. I can confidently say that his professionalism, caring demeanor, and constant availability made our renting experience truly remarkable. Throughout our time as tenants, Edwin demonstrated a level of professionalism that is hard to come by. He was always prompt, efficient, and effective in addressing any concerns or issues that arose. His attention to detail and commitment to maintaining the property at its best were evident in every interaction we had with him. What truly sets Edwin apart is his genuine care for both the property and the well-being of the tenants. He consistently ensured that our needs were met and that we felt comfortable and secure in our rented home. It was clear that he took pride in his role, going above and beyond to create a positive living environment for us. One of the aspects that made Edwin a standout property manager was his availability. It seemed like he was always there to assist us, regardless of the time or day. This level of dedication and responsiveness made a significant difference in our renting experience, as we knew we could rely on him for any situation that arose. In conclusion, I wholeheartedly recommend Edwin Yu as a property manager. His professionalism, caring nature, and unwavering dedication to his role make him an outstanding professional to work with. If you're looking for a property manager who will not only meet but exceed your expectations, Edwin Yu is the person to choose.

   almost 2 years ago

1. Sandy Garrett ★★★★★

   I rent an apartment through APM and it has been such a pleasure to be with such a highly efficient and professional Organisation. My agent is Claire and she is super efficient. I am so very impressed with her skill set. Claire is a great communicator and has a good heart. I consider myself very fortunate indeed. Thank you so much Claire.

   almost 2 years ago
2. Kat ★★★★★

   Hayley was my property manager she did such an amazing job! Always was quick to help me with what I need and would respond in a timely matter. Would suggest them to other people. Deposit form was sent out quickly and hopefully will receive this week! 10/10 would recommend

   almost 2 years ago
3. Kallola Brown ★★★★★

   Leanne at APM was the property manager for the house we were renting for the last three years. She was always so lovely to deal with, quick to respond with any issues we had and great at communicating anything we needed to be aware of with the house in terms of tradespeople coming through etc. We would definitely recommend her and APM to anyone looking for property management services.

   almost 2 years ago

1. Alexandra Zemanova ★★★★★

   We rented a house in Epsom that was managed by Edwin. After living in our own home for 12 years we were really anxious about renting, but Edwin made us feel welcome and listened to our concerns. His communication with us was excellent and he liaised with the owner immediately even though they are not living in NZ. Any concerns were promptly addressed and we had great experience as tenants. We would recommend Edwin to all home owners who want their property to be looked after well with knowledge and skill.

   almost 2 years ago

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