📍 2 Astley Avenue, New Lynn, Auckland 0600, New Zealand
📍 Address: 2 Astley Avenue, New Lynn, Auckland 0600, New Zealand
📞 Phone: +64 9 826 0112
🌐 Website: poolwerx.co.nz
A part of our super old 80’s filter head gave way a few hours before our Xmas party. Craig was super helpful and found us a part from a product they had in stock and sold it to me even though it was sub $25. Saved the day! Really appreciate that kind of service, especially given the low $ value of the part. Can recommend!
Excellence service and product range. I recommend getting your pool water tested here and paying the small fee versus the free options at some big box hardware stores. The hardware stores do not seem to calibrate their equipment and don’t understand pool chemistry - which results in some truly unusual (and wrong!) results. At one point (before I had better experience) I emptied my entire 17,000 L above ground pool because of their incompetence.
Amazing staff, Emma really helped me in a difficult situation on a Sunday. She was knowledgeable and efficient, able to diagnose the problem from a few photographs and order the replacement parts. Went above and beyond, highly recommend and commend the service!
What a great shop. Amazing service and they had everything we needed. Thank you.
We have had a new pool installed (and are first time pool owners). Poolwerx was recommended to us by the company who built our pool. Right from the first time I stepped through the door of the store I have felt 100% confident with the service we have received. Emma is knowledgable, practical and skilled advising about pool maintenance. The mobile staff are efficient, reliable and do an excellent job. Finally, we feel very satisfied that we have a one stop pool shop on our doorstep.
10 stars. Went in there in desperation for some advice before xmas. Staff was fantastic and was able to alleviate some of my fears. Better than what I got from the company that sold me the spa pool. Thank you again. PS I sent an email to you regarding possible next step with the fix, hope to hear from you soon!
Popped in to the local for some advice on bringing the pool up to scratch for the summer and was pleasantly surprised with the new store. The shop is looking revitalised and the staff were friendly and incredibly knowledgeable. Can’t recommend them enough!
Amazing knowledge (free of charge) and selection of pool products at competitive prices. My best way pool was full of algae and I couldn't see the bottom (a result of my lazyness over winter). Took a sample in and the lovely lady gave me an accurate reading of my pool water quality. I followed her advice and presto, a week later, the pool was clean and crystal clear. I always buy my products there now, as the pool chat and service is excellent.
Awesome store, with super helpful staff that helped me turn my swampy pool into an enjoyable swimming pool. The advice was spot on and ongoing, and for a first time pool owner it was a pretty big ask. Staff were really good at teaching me and helping me understand the chemistry for the pool so the maintenance can be self-sustained also!
Poolwerx Auckland West is located at 2 Astley Avenue, New Lynn, Auckland 0600, New Zealand
You can contact Poolwerx Auckland West at +64 9 826 0112
You can find directions to Poolwerx Auckland West by following this map link
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