House Of Travel - Kapiti Coast

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Reviews

1. Ellen Wahren ★★★★★

   Rosie is really friendly and welcoming. Being our first overseas holiday Rosie was able to talk us through all the details which was reassuring, found out what we wanted and needed then gave great advice on places to stay and what would be suitable for our family. We felt really at ease with Rosie and will definitely see her again to plan our next trip!

   almost 3 months ago
2. nick foster ★★★★☆

   As always Jan and the team did a great job in organising our flights to Europe and return. The one itinerary change that occurred was quickly relayed to us.

   almost 3 months ago
3. Johanna McColgan ★★★★★

   OUTSTANDING ! We went to Jo with a simple plan .She put together the most amazing affordable 20 day trip to Vietnam and Cambodia. Coordinating flights, boat cruises, accommodation and transport We experienced the best service, most friendly people. Great food, accommodation and knowledgeable guides .Highly recommend House of Travel Kapiti for exceptional personalised planning.

   almost 4 months ago

1. Rochelle Leahy ★★★★★

   Great to deal with Jan and the Team at Kapiti. Everything went smoothly and any flight changes were communicated and updated in the HoT app. The app is really useful to keep track of everything. Also appreciated the tips about keeping the hotel longer so that you can relax and enjoy a last minute shower before heading to the airport.

   almost 4 months ago
2. Ashley Vendt ★★★★★

   Only five stars?? I'd give them more if I could!! I also highly recommend Alicia, and in fact the whole team, from The House Of Travel, Waikanae. I just needed some bookings organized and although of little value they dealt with me in a way that reflected highly valuing all clients, regardless of the return to them. I had to make several changes, but this was always dealt with happily and with a smile, as if it was no trouble or bother. When I went into store to complete the purchase, the friendly, fun and yet professional spirit within the office was obvious. I would gladly do business with these guys again, anytime and to anywhere. Try them, you won't be disappointed. Thank you Alicia, Jo and the rest of the crew. All the best to you all, you deserve every success.

   almost 5 months ago
3. jessica hall ★★★★★

   Amazing service! So friendly. Knowledgeable. Very helpful for planning a trip to Europe. The staff have been good at answering all my questions /thinking of ones I didn’t even know to ask which is so helpful as an inexperienced traveller. Couldn’t recommend more highly! Thank you Hannah and Jo ☺️

   almost 2 years ago

1. Elissa Sanchez ★★★★★

   Excellent service, ask for Jan! She made our trip a dream come true and took care of everything we needed. Very happy with her help, highly recommend!

   almost 2 years ago
2. Crispy Bacon ★☆☆☆☆

   They took 2 minutes to take my details, then told me they would arrange an appointment and ushered me out the door. I recieved a booking recommendation later that day and never saw them in person again. I had hoped to ask for some advice as this is my first time travelling abroad. Prior to leaving for my trip I asked for clarification on some things mentioned in the itinerary, and they wouldn't directly answer my questions and were generally unhelpful.

   almost 2 years ago
3. Keith Thomas ★★★★★

   I was made to feel very welcome. Expert no nonsense advice. This is going to work out well.

   almost 3 years ago

1. Debra Moore ★★★★★

   Rita is our agent at HOT and she's great! Always looking out for our well being and the best deals in air fare. The entire staff are great, actually.

   more 7 years ago

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