📍 18 Link Drive, Wairau Valley, Auckland
📍 Address: 18 Link Drive, Wairau Valley, Auckland 0627, New Zealand
📞 Phone: +64 21 179 5589
🌐 Website: clusterfitness.co.nz
Brought a rig 5months ago(was meant to be a 10-12week turn around) and still no idea how long or when its ready cause no one replies. They keep saying 3-4weeks But still nothing.
I was asked for honest review so here it is. In December we ordered a rig and we were quoted 8-10 weeks waiting time. 12 weeks later without any communication at all I emailed the customer service asking about my order and was told it was another 3-4 weeks. Fast forward to middle of May and again without any communication I reached our again.. I was told they were going to chase it down ( that is 5 months after I put my order through ).. its the end of May and I am still waiting for this imaginary rig to show up and starting believe that it probably won't happen at all.. definitely wouldn't recommend this company to anyone who actually wants to receive their goods. And customer service is one of the worst I have ever come across..
I recently bought a cluster massage gun from cluster fitness. I wanted to buy a massage gun that was backed by a fitness company, because I knew it would be good. And it is. Thank you cluster for a really great product. This gun is smaller than the BIG ones on the market, but packs a really good punch, aiding in my pain relief from recent surgery. I recommend the help and assurance of cluster fitness to anyone wanting to purchase good products. Thank you.
Our most recent purchase was the wall mounted chin-up bar, the bar itself is a great size, we love it. however the concrete anchors supplied weren't the best and pulled out of the concrete. We changed out the anchors to some higher quality anchors that open into the concrete better and now it feels very stable.
Terrible experience, weights rack came with parts that wouldn’t line up so couldn’t be assembled (I was asked to get metal worker to straighten), had to wait 5 months for order to be fully delivered. Customer service was terrible, had to chase all the time. Products are good (apart from quality of rack) but overall the experience dealing with Cluster was horrible.
Cluster Fitness NZ is located at 18 Link Drive, Wairau Valley, Auckland 0627, New Zealand
You can contact Cluster Fitness NZ at +64 21 179 5589
You can find directions to Cluster Fitness NZ by following this map link
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