Quite simply the worst customer service I have experienced. The guy was clearly put out of his way by being asked to help. Told us he was 80% sure the product was the correct one. We suggested we check and asked to borrow a tool. He came out to see what we needed. He said he was pretty confident he was selling us the right product. It was the wrong one. He was clueless. Iβll go back to my usual of super cheap who go out of their way to help
Contacts & Location
π Address: 5 Semple Street, Elsdon, Porirua 5022, New Zealand
π Phone: +64 4 237 5112
π Website: repco.co.nz
Photos
Reviews
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Karla Galpin β ββββ
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Zytorious β ββββ
Unhelpful staff. So I bought 3 items I needed worth approx $60 for all 3. I was also after a CV Joint boot kit but they didn't have stock. I asked the attendant whether they were going to restock but he said no. After getting home and checking their website, it turns out there are several other boot kits that are compatible with my vehicle. Never did I get a suggestion for a compatible alternative product and the attendant never attempted to upsell. I really needed this part for this vehicle so I can easily stretch my budget if needed. I wouldn't shop at Repco Porirua if I didn't have to but now I have to make a time consuming return trip and worst of all, being served by the incompetent team member. Porirua 10/6/25
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shivam kansara β ββββ
I brought two of my cars in for battery replacements, only to be told they wouldnβt install them. The staff didnβt seem to check their own website, which clearly states that they provide battery installation. It feels like no one wants to work or help customers here. Extremely disappointed with the service.
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Vaughan Crouch β β β β β
Very pleased with the help and the purchase of the correct boot struts from Repco, unlike β that other auto shopβ whose site recommended the wrong strut for my car and whose store displays a comprehensive product chart for items they donβt stock and canβt order.
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Sandra Youthed β ββββ
Went to Repco Porirua for a wiper blade for my car, asked if they could fit it, they said they couldn't because they are not insured to do it. I found this strange because Repco in Levin have fitted wiper blades for me in the past.
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Taniya Smith β β β β β
Bought window wipers so I could get a wof. Pleased they could install for $9 xtra. Had thought I could DIY, but after watching him realise I would've stuffed it up. Excellent service. Thank you.
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Carolyn Scott β β β β β
Bought a battery on Sunday and canβt say enough about the service Ethan gave us. Would definitely recommend the store and would go back. Thanks report.
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Trudi Manning β β β β β
Sue at the Porirua branch is an absolute Gem! Always friendly, helpful and knowledgeable. Give this lovely lady a pay rise because she deserves it. She understands what customer service looks like and goes the extra mile, I always walk out of there with a smile when Iβve been served by her. On ya Sue!
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FAQs
What is the address of Repco Porirua?
Repco Porirua is located at 5 Semple Street, Elsdon, Porirua 5022, New Zealand
What is the phone number of Repco Porirua?
You can contact Repco Porirua at +64 4 237 5112
How can I get to Repco Porirua?
You can find directions to Repco Porirua by following this map link