Wairau Park Dental Centre | Lumino The Dentists

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Reviews

1. Anna L ★☆☆☆☆

   Spent over $400 only for them to cause even more damage. Would not recommend them at all. Edited to add: Yes it was Lumino Wairau. Unfortunately was brushed off with a 'it looks fine' when I went back. Dissappointed.

   almost 4 months ago
2. Katherine Uy ★★★★★

   I had an excellent experience with Betty and Karen. They both made me feel incredibly comfortable during my visit and did a fantastic job. Their professionalism and care truly stand out. Highly recommend!

   1 year ago
3. Sean Richards ★★★★★

   Yes, it was expensive (it's dentistry, it's not publicly funded). But as someone who hadn't been in YEARS, thanks to a particularly bad dental experience when I was a kid, Stephen put me right at ease. Easily will go back.

   1 year ago

1. Daniel Braddock ★★★☆☆

   Don't bother. Signed up to their dental plan. Book in every 6 months to get the clean just for it to be changed. Every. Single. Time. Last straw was it being changed from the 22nd of Feb, to the 8th of March. Then to the 18th of April (2 whole months!). It appears they don't have time for their regulars so don't bother becoming one. Edit 28/3 After contacting head office an appointment was made available for 28/3. Updated from 1 star to 3 star but still mediocre it had to come to demanding a refund to be booked in promptly.

   almost 2 years ago
2. Craig Derby ★★★★★

   In over 60 years I've never looked forward to a trip to the dentist, not anymore these guys are brilliant. I had Dr Betty Ng and Georgina and can't speak highly enough. 1 tooth out and absolutely no pain even after didn't even have panadol. Will 100% be back next year.

   almost 2 years ago
3. Suzanne Lasenby ★☆☆☆☆

   Wish i had read these reviews before. Am so disappointed at the charge for a recent visit. Almost $500 for an appt that took 30 mins tops with no anaesthetic. Be careful, get quotes from plenty of other places before you make a decision. I will be looking for a new dentist.

   almost 3 years ago

1. Jamie Starr ★★★★★

   From all the dentist I have seen across the world Lydia was by far the most caring and concerned about my welfare. I’ve had terrible Experiences from when I was a child and Lydia made me feel calm and well looked after. If any problems arise in the future she will be the first person I phone.

   almost 5 years ago
2. Anna Chan ★☆☆☆☆

   It feels like I was tricked from their $65 new patient campaign. The first appt was good but all they did was an x-ray to tell you what you need to do, then you need to make another appt for further work. In my case it was just deep scaling that’s needed to be done by their hygienist. I was able to make an appt to see a dentist pretty quickly, but apparently the hygienist is booked out for a couple weeks. Fine. And me being available only in the weekends, I had to wait another week. But comes the day of my appt, I was only contacted that morning the hygienist rang in sick. Fine, although I’m disappointed that there is no relieve hygienist to cover. I had no choice but to make another appt for 2 weeks later. Comes the day of my 2nd appts, I received a call again that morning and was told the hygienist didn’t show up to work. I was pretty frustrated at that time as I had to miss out on an event due to this appt. I was ready to make a complaint and asked the practice manager to call me. Two weeks later, (a week before the 3rd appt), I received a call AGAIN, not from the practice manager who obviously couldn’t care less, but from their (temp)reception who claimed to be a surgeon actually, that my appt next week will have to be cancelled as they no longer have a hygienist on saturday. I’ve been mucked around so many times and had to wait over a month and yet I’m still waiting. It seems that they are very quick to get your $65 initial fee but you can’t get the treatment that you need, yet you’re stuck. For some people $65 is a lot of money and wouldn’t want to go elsewhere after having paid that. Lucky for me, I will now be going elsewhere that is more professional.

   almost 5 years ago

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