I would like to provide feedback regarding the One Sushi Porirua branch. This is my third time having a very disappointing experience there, and I want to make it clear that this feedback is for the Franchisee Operational Manager, not the business owner. Although I live in Porirua, I usually travel to the One Sushi Lower Hutt branch every week because the service, quality, and value there are consistently excellent. The staff always greet customers politely, they never charge extra for a little more sauce, and their portion sizes are noticeably more generous than Porirua. Unfortunately, the Porirua branch is the complete opposite. The staff never greet customers, and the general attitude seems to be: βcome in, buy, and leave.β They put noticeably less chicken in the boxes and then slide extra pieces back into the tray, assuming customers wonβt notice. Each time I have visited, I have left with a bad experience. I normally spend $60β$80 at the Lower Hutt store, but at Porirua I donβt feel like even $5 is worth it. On my most recent visit, the staff didnβt listen to my request about which sauces I wanted, and I even saw them hand me an old order that had been taken out from an online delivery mix-up right in front of me. I only go to the Porirua branch because I live here, and sometimes itβs difficult to get to Lower Hutt when Iβm in a rush. However, after these repeated experiences, I will no longer go back to the Porirua store and will recommend others to choose the Lower Hutt branch instead. Thank you.
Contacts & Location
π Address: Porirua City Centre, Porirua 5022, New Zealand
π Phone: +64 4 237 6666
Photos
Reviews
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Gurnam Singh β ββββ
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Michaela Godfrey β β β β β
Best food and it's always fresh
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morgan lynch β β β β β
Grabbed some sushi at this spot the other night; it was packed! Even though it was busy, the service was super fast. My food was pretty good, nothing fancy but hit the spot. It was a nice, easy dinner. Would definitely go back again for a quick bite.
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Kawa Koliavu β β β β β
Came across this gem from a friend. Went during the week day lunch time rush. It was a vibe and good to know that it was popular spot to the locals.. tried the chicken katsu curry on rice. Forgot to take pictures. Staff was great, came out promptly, dined in amongst the lunch time bustle which was still a nice vibe. The portion was great, and the meal was delicious, succulently thick rich with a curried gravy texture balanced out and filled out with the rice along with the nice crisp katsu pieces.. highly recommended.
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Tee Jay β ββββ
Got crispy chicken ramen. Usually a fav from one sushi. But here at Porirua they put the crispy chicken in with the soup so now its soggy chicken on 2min noodles. Suggestion: put the crispy chicken in a separate plate with sauce on it
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Toby Robinson β β β β β
Very good food and the quality of it is very consistent.
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Greg Milne β β β β β
Great place to grab a feed, service always top notch.
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Ashley Nixon β β β β β
Food is very nice and Devine. I love coming here. Best chicken and ships ever eaten
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David βVonβ Garratt β β β β β
So much pre made sushi. But everyone queues for the Katsuri chicken donburi. Hot deep fried chicken on a layer of coleslaw and a bed of rice or noodles. $11 for a small bowl. Trust me, that's more than enough for one person. In fact, it will feed a teenaged mum and her toddler. Mayo and bbq sauce drizzled on top and a sprinkle of blackened sesame seeds for crunch and smokey flavour.
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FAQs
What is the address of One sushi?
One sushi is located at Porirua City Centre, Porirua 5022, New Zealand
What is the phone number of One sushi?
You can contact One sushi at +64 4 237 6666
How can I get to One sushi?
You can find directions to One sushi by following this map link