Furniture store in New Zealand

“Finally got to buy a California King, scoured the market and thought I’d pop in to the store to check out the ranges in person. I was offered a really great deal & felt very confident we picked the right bed. Had excellent service from Michael, he is a wealth of knowledge, awesome personality & made buying process so easy! Bed was ordered on a Saturday, custom made in Auckland & delivered to us within 14 days. Bonus to it all, we have had the BEST sleep ever since the new bed arrived! Highly recommend Bedpost Napier!”

“Our salesperson Sov was excellent. He was informative, knowledgeable and genuine. We looked no further and bought on the spot. After the purchase we received the wrong product but realise until we had it home. Following a call and store visit to get the correct product, Dane and Josh were also amazing. Helpful, understanding and accommodating. A true throw back to the days of excellent customer service. What a refreshing experience. The store manager who gave us the wrong dishwasher to begin with and couldn't muster anything more than a "where's your receipt" could learn an awful lot from the excellent team of salespeople that clearly make the store a success.”

“Tim was great! He is knowledgable about this trade and is customer focused. Some are just after the sale, but Tim will suggest the best one for you. He will think about everything from purchase to delivery (if it fits the turns in your house) down to installation. He even offers smart suggestions in keeping your items top quality!”

“I always enjoy shopping at this Mitre 10! The store is well-stocked with tools, home improvement items, garden supplies, and more. The staff are knowledgeable, friendly, and ready to offer helpful advice. Everything is organized and easy to find, making the shopping experience smooth and stress-free. A reliable spot for all DIY and home projects!”

“Shout out to Roger. Friendly, knowledgeable bloke in the paint department. Listened to my project and advised me accordingly on everything I needed. Very lucky to have found him on the day I went in.”

“we had a problem with 2x products we purchased. .we returned them...not a problem..Rodgers and Wendy were the ones that helped us..we were offered a money back or a purchase another product..we go a product similar..thank you again for your fantastic service..which seem to be missing these days..thank you again”

“Lovely little Mitre 10 with the most common things you might need to grab. The staff are very friendly and welcoming.”

“In my opinion this is by far the best store, super clean well presented and plenty of choice. I travel from New Lynn to visit this store, the dri e is quick and relaxed. Thanks team”

“Great experience at Bunnings Warehouse. Staff were friendly and helpful, and I easily found what I needed for my project. Good range of brackets and screws, and prices were reasonable. Always a reliable place for DIY supplies.”

“Just want to make mention of a wonderful employee you have at Bunnings Silverdale, Ray! She was professional, caring and valuing of her customers, putting them first. I returned a Ryobi lawn mower as I got the wrong one, she made the process smooth and easy - I walked away with the correct one. Thank you Ray!”

“Amazing flowers last week at Mitre10 Albany. They always have a great variety for such great prices. Love it”

“I recently purchased a mattress from Bedpost. They've got a comprehensive and hygienic display room; available mattresses have a range of firmnesses, zoning and prices. I had visited a number of bed-stores in the Mt Wellington area with great showrooms too, but what really stood out to me at Bedpost was the fantastic customer service. I found it quite awkward trying out beds in other shops, but CJ made me felt right at home and encouraged me to try it out in store for as long as I wanted before committing to a purchase. This I found incredibly valuable as buying a mattress is not cheap! Additionally, he listened to my needs and was quick to point me towards some suitable mattress options in the showroom to try. He knew the details of each mattress off the back of his hand which made me feel well taken care of (especially because I had a ton of questions!). Notable as well is that Bedpost also has a 30-day trial to help with your decision-making, too. Once I made the purchase, the pick-up and inquiry process afterward was all seamless; the Bedpost team was always prompt in their responses and always did the best they could to assist. I would 10/10 recommend!”

“5 star review for the lovely young Pasifika woman (apologies I didn't catch her name but wanted to make sure she was identified) who assisted me on the 25th of June around approx 5/6pm with my dehumidifier. I brought in my dehumidifier (almost at 2 years old) due to electrical faults and concerns, wanting to check my warranty and if I could get some help. Initially I was assisted by an older lady who misunderstood my request thinking I was after a return/refund, after I had specifically asked for some help with my machine that had sparked when I plugged in & was wanting to know if it was still under warrant and/or if someone could help fix it. She then proceeded to tell me I needed a receipt even after I showed my online contact with Mitre 10 noting the staff could call the shipping store upon arrival to assist and get the receipt details as it was an online order, but she told me to ring the store myself. As I went outside to grab the machine from my car & brought it back in with my daughter, I hear the woman telling the young lady I was after a refund/return which was in fact untrue, I quickly corrected her and this is where the young lady came in and helped me out. As I purchased online there was no physical copy but she was super helpful as I showed her the email contact with Mitre 10 & online details i could provide, The young lady got the initial staff member to call up the shipping store and was just super helpful and sorted it out fast and efficient. Great customer service, attentive, listened to what I needed and I was able to get a replacement as I was still within my 2 year warranty. The difference in service was visible & I think shes a great example of perfect customer service. Thank you very much to this young lady- approachable, super helpful and super happy with the outcome.”

“Helpful team. Knowledgable, good prices, are open to price matching but in my case they were actually the cheapest from when I looked. Heck, they didn't have to do sales talk at all they were just knowledgable answering my questions and I ended up upselling myself for a slightly better more pet-designed vacuum. Huge night n day difference in the house I love it! Lovely team.”

“Dragged along by my daughter as support. But ended up buying a set of chairs for myself. Friendly staff & good prices. Large display area spread over two sites.”

“Lovely staff and shop always welcoming.”

“Love it. Young lady that served us is a rock star.”

“Friendly service but they do shut pretty early on weekends make sure to check the hours”

“Always such fresh quality offerings. Exceptional and well priced.”

“I think it would have to be the best mitre 10 mega in the county. Im from Auckland but was doing repairs to my house in Tauranga . Your staff are just amazing .especially the two ladies named SHONA & ROBYN .They went out of there way to find every items i needed and also pointed out what would work best . I have a lot more work to do to the house and apartment but will only go to Mitre 10 Mega from now on . Those ladies should have a payrise ! Awesome experience at your store. Cheers Gerry”

“Great friendly and efficient service. We were assisted straight away to help find what we were looking for. Great prices too.”

“Awesome store, Brought a TV from Smith's City, "Stephanie R" has been a great help in getting this to Tokoroa with excellent communication skills and a kind nature. This gurl is a true asset to the company. Thank you!!!! I look forward to future shopping, maybe in-store after lockdown...”

“I bought the pork spare ribs and they were so full of meat and delicious. I’m a weekly regular at Mitre10 Papamoa and every single staff member are so friendly and knowledgable, a true credit to the owners. Thank you. Jules Walker”

“Great service! Perfect range of products for all budgets and styles. Happy with our fridge and freezer, will be back for next lot of needed appliances!”

“Very big Mitre 10, the name suggests. The Mitre 10 staff team also never fails to answer questions about their products well.”

“Got Tyre shine, happy with product n strive I received. Thank u.”

“Nicely laid out store and helpful staff. There wasn't a lot in the way of air dry clay product stock unfortunately, which is what I came for, but it was on Boxing Day that I visited so their stock may have been depleted leading up to Christmas.”

“It was great service was attended to straight away they helped me spend when I wanted to and got what I wanted as well as got myself something that works perfectly fine and love what I brought. I brought a soda stream machine kit and it is great. I'd go back again if I had something to buy definitely. They were helpful and they were friendly and polite with a smile.”

“Friendly helpful staff. They don't have everything you might need, but always my first port of call due to it's convenient location.”