McKenzie & Willis Dunedin

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Reviews

1. A C ★★☆☆☆

   Difficult to shop at, very short weekend trading hours. Also always closed on the whole long weekend. Have been trying for over a month to look at dining tables but they are hardly ever open. Have given them a mid score as we’ve not been able shop there yet. Think I will have to take a trip to Christchurch to shop for my table instead. More stores to choose from anyway. Perhaps they think all of their clientele is retired…

   almost 11 months ago
2. Marie Jensen ★★★★★

   Always enjoy the experience at McKenzie & Willis… Experienced helpful and friendly staff. Beautiful soft furnishings, furniture and homewares…. Just enjoy shopping here!!

   1 year ago
3. Rose Callender ★★★★★

   Very good service Advised of Products and Services available. Apro was one which I did not think of. Great communication in regards to my purchase and dealt with in a very professional manner. Sales Assistant was very Stylish and well groomed. Love my purchase.

   1 year ago

1. Christine Barker ★★★★★

   The staff are lovely and this is my favourite store in Dunedin. There are always many beautiful things in this store to adorn your home with. Always a pleasure to shop here.

   almost 3 years ago
2. Steven De Graaf ★★★★★

   Had some outdoor furniture from them 2 years ago. The strapping / webbing was starting to fray and break. They arranged to have them picked up and delivered to Christchurch upholsterer to have repaired and then delivered back again. All under warranty. Thanks to Emma who handled this for us without any fuss. Great service, would definitely recommend.

   almost 4 years ago
3. Sam Barton ★★★★★

   Recently purchased a bed and blind from McKenzie & Willis and had excellent service from everyone I dealt with. Really happy with the quality of my purchases too.

   almost 4 years ago

1. angela driver ★★★★★

   Initial help in consulting and assisting with choice of furniture was very helpful. One year later their interest in resolving a quality issue was very poor. I do not have the patience to continuing to go back to a store that is not interested in helping their customers after the initial sale. UPDATE: I have updated and changed my rating from my initial review (2 to 5 star) as Pam from McKenzie and Willis reached out to me and resolved the quality issue that we were experiencing. Thank you for you help Pam.

   almost 5 years ago
2. Joan Rawle ★★★★★

   The friendly, professional service from the staff at McKenzie and Willis was superb.I was kept updated every step of the way . The range of samples was quite stunning and no effort was spared to help me find the material I was seeking. I was given a substantial discount as well, which was very welcome. I picked up the curtains today. i could not be happier with the workmanship and delivery. I chose McKenzie and Willis because I had seen other fine examples of their work and they will be my "go to" company in the future.

   more 7 years ago

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