📍 205 Emerson Street, Napier, Napier
📍 Address: 205 Emerson Street, Napier, Napier 4110, New Zealand
📞 Phone: +64 6 835 3569
🌐 Website: specsavers.co.nz
First time glasses for my daughter. Great information, unrushed made her feel special and comfortable. Wide selection of frames to make her feel like her.
Great customer service and customer care .. You feel welcomed and felt confident that you were being individually thought about your needs were important.
Super friendly, knowledgeable staff. Enjoyed my most recent visit. Always go back.
Awesome team, service and thorough scans and care taken. Great value for money and great explaining to me what was wrong. Treatment advice given and all round great experience for my affected eye. Thank you
Sunday 2nd July: On the 26th April, 2023, I visited Specsavers, Napier due to having difficulties with reading and driving because of severe blurring. I had my eyes tested and was told no changes were needed and to continue with current glasses. As I was still struggling with day to day activities and driving, I sought a 2nd opinion and was advised I needed cataract surgery on my left eye. I was also told, I have RE moderate capsular opacification and lens changes in my right eye, which requires laser surgery. The optometrist said this would greatly improve my eye sight. I am so disappointed with the service from Specsavers.
Found the Palmerston North branch quite good. I thought Napier service was unfriendly, incompetent, slack, and disingenuous. In the end got better glasses from the $2 shop.
Not happy or impressed. We had an appointment for 9.45. We travelled from an 1.5 hours away, the roads were terrible. At 9.20am we called from the road stating that we would be 10 minutes late and were told by a man that would be fine. Upon arrival (5 minutes late) we were told that we could not be seen and could come back in 1.5 hours. Im sure you have many excuses but please note that I will not be back and would prefer to go anywhere but NAPIER SPECSAVERS. Perhaps your staff should talk to eachother before making false promises to customers that travel.
Awesome customer service! Nikita and the other ladies there was super helpful with helping me pick out a pair of glasses for my high prescription. They explained everything clearly, and glasses ended up being very reasonably priced! Would highly recommend to anyone.
Specsavers Optometrists & Audiology - Napier is located at 205 Emerson Street, Napier, Napier 4110, New Zealand
You can contact Specsavers Optometrists & Audiology - Napier at +64 6 835 3569
You can find directions to Specsavers Optometrists & Audiology - Napier by following this map link
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