📍 92 Russley Road, Russley, Christchurch
📍 Address: 92 Russley Road, Russley, Christchurch 8042, New Zealand
📞 Phone: +64 3 423 9938
🌐 Website: xclusive.co.nz
As a landlord Xclusive managed two properties for us. We did not have any worries and the communication was quick and friendly. They always went above and beyond anything I would expect. We had the team manage properties for 10years I would highly recommend this company.
We lived in a home for 8 years that was managed by Rebecca at Xclusive. We could not rate them high enough! They are kind and great at communicating! We found the company to be super professional as well as personable! Wouldn’t hesitate to rent a home that they were managing! 10/10 Thank you to Rebecca, David and the team at xclusive
We highly recommend Xclusive. They looked after two properties for us from 2017-25. Our first proviso was they were the homes of tenants who should be treated with respect and that is Xclusive’s way of working in our experience. Every person we dealt with at Xclusive were super professional and nice. Systems are efficient and communication excellent. Thanks!
Many thanks to the team at Xclusive Property Management for the awesome service experienced throughout our tenancy. Our complaints and requests were handled efficiently and our exit was a seamless one with our bond being refunded in full. I will definitely recommend you to anyone in need of your services. Much appreciated.
I rented the same property for nearly 6 years with Xclusive, and overall had a very positive experience. The rent was always fair, with only the occasional small rent increase (which was low in comparison to other properties). They allowed me to have my dog, and I received a full bond refund upon moving out.
We had Carol and her amazing team look after our property for the last 7 years. Grace, our PM, has been awesome and would highly recommend these guys to anyone looking for a Property Management Company.
What a lovely, professional experiance we have had with Exclusive Property Managment. We have rented 2 homes through them having been given notice at the first property, and all i can say is that they were amazing!! They were helpful in getting us into a new home and have always been there to help with any problems we have had. I would recommend them to anyone looking to have there home rented out or to anyone looking for a rental. Thank you all for looking after us!
Caroline from Xclusive Property Management is awesome. She always replied to our emails promptly. We rented a house for 3 years and during our tenancy period found no issue with property inspector or property manager. I strongly recommended XCLUSIVE property management.
Was almost 3 months without a stove renting a over $500 house and get told that a stove is not important. Then my rent gets raised while I had no stove. Would not recommend.
As a landlord I would say youd be happy as they do regular inspections and if there is any issue they are onto the tenant instantly. However as a tenant I would not recommend Xclusive by any means. They are very hard to contact if you need them. You will find yourself leaving a lot of messages with their answering service. Be aware they are seemingly unable to compromise and made a error on my bond refund form and then rather than accepting their error pressed me to pay the figure they miscalculated. Yes there was a separate carpet cleaning invoice but like most people I just checked the bond form and sent it back and they counter signed it and the bond was paid. Only a few weeks later to contact me and say a mistake was made please pay this extra missing $67. My current new property manager said if it was them they would have accepted the mistake and not asked the tenant to pay several weeks later. I ended up getting anxiety from this. Edit: They have replied to my message above saying they replied to messages. Incorrect. They replied about half the time. Regardless of the $67 being GST or the price of a vacuum bag its irrelevant. As noted I was tenant for years paying thousands of dollars and I left the house fast so the owner could put it to market instead of waiting 3 whole months which no doubt helps them get a better sale price as the current market keeps going down. Absolutely unwilling to compromise on cleaning that I didnt agree with and no regard given to me in general looking after he house and paying 2 years of rent. I strongly suggest avoiding this agency if you are a prospective tenant.
XCLUSIVE PROPERTY MANAGEMENT is located at 92 Russley Road, Russley, Christchurch 8042, New Zealand
You can contact XCLUSIVE PROPERTY MANAGEMENT at +64 3 423 9938
You can find directions to XCLUSIVE PROPERTY MANAGEMENT by following this map link
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