Just Cuts Northlands

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Reviews

1. TRACY Roberts ★★★★☆

   2nd Jan 26 ..decided on the spur of the moment to get my hair cut, wait time only half hour. Saw the lovely "Jezz". My hair is short thick curly hair, WOW..so happy with my style & blowave now. Thank you so much, I'll see you again soon Jezz. Tracy..(no cauliflower) lol

   almost 2 months ago
2. Lucy Robins ★★★★★

   We went in first thing this morning to attempt to get our nearly 2 year old a hair cut after having a less than desirable experience with another place in the mall and Jazz was amazing. She was so friendly and did the best haircut on a little boy who didn’t want to sit still, 100/10, highly recommend.

   almost 2 months ago
3. Charlotte Fisher ★★★★★

   I went to get my haircut fixed after being unhappy with my original cut and being told I couldn’t have layers because my hair is straight. I ended up with Mar and I honestly couldn’t be happier. Mar was so kind, apologetic, and reassuring, and immediately made me feel comfortable. He explained everything clearly and went on to give me the best haircut I’ve ever had (with layers!). He was friendly, professional, and even styled my hair at the end. Amazing service and experience! I’m so grateful and will definitely be back. Best customer service I’ve had in a long time! Thank you Mar! ☺️

   almost 2 months ago

1. Victor Ramirez ★★★★★

   Sebastian is brilliant! He really listens to what you’re after and makes sure you walk out looking and feeling great. Super friendly, easy to chat with, and always does an awesome job. Can’t recommend him enough! ⭐⭐⭐⭐⭐

   almost 6 months ago
2. Georgina Wallis ★★★★★

   Our son had his first haircut here by David. The staff were incredibly patient, friendly, and clearly experienced with little ones. The haircut was perfect, and the fun friendly environment made the whole process easy and stress-free. Highly recommend for any parent looking for a great place for kids' (and adult) haircuts!

   almost 7 months ago
3. Susan Anderson ★★★☆☆

   6 weeks ago I tried this salon for the first time. It was a wonderful experience. I was served by Victoria, she was fantastic, listening to what I wanted she spent time styling my hair chatting to me and when finished Victoria used product to complete the style. I was so guppy with her service. Today I returned and the stylist I had did not asked me anything except the number buzz cut at the sides and back. She worked very fast as iff she just wanted me out of the chair. I feel like it was just a short back and sides cut with no style. If this is the standard of service going forward I will have to look elsewhere. Very disappointed.

   almost 2 years ago

1. oo oo ★☆☆☆☆

   I honestly wish there was a no star! So shocking the man is incredibly rude made me cry! Was so rough and was just saying all the negitive stuff that was wrong with my hair no smiles no respect definitely will never return and will be trying another just cuts was only my second time there first time I had another person and was lovely but this time it was the worst time your meant to enjoy your haircut well I hated it the whole time I sat there! And to top it off I can’t even notice what I asked asked for the weight and boffyness out but cant even tell that.

   almost 2 years ago
2. millie oliver ★☆☆☆☆

   asked for a trim about 2 inches. before i could say too much the hairdresser whilst cutting a part of my hair says “i’ll cut it here and see if you like it”. about 6 inches come off and i have no choice but to go with that length as my hair had been cut. felt as though the hairdresser didn’t have the time for me and wanted to get it done quickly. quite upset, i know hair grows back but it’s not what i wanted.

   almost 3 years ago
3. Mel ★☆☆☆☆

   Terrible!!! The worst haircut I've ever had, and the worst hairdresser I have ever been to. I am embarrassed about my hair now, and have made excuses not to see people unless I have to as it looks so awful. And when I do see people I have to explain that I did not want or ask for this. The woman that cut my hair has no skill. Just Cuts must be hiring unqualified people. I went to get a trim and tidy up at about 1pm on Saturday, 11 December, and came out with uneven, choppy looking, quite short hair. She didn't listen to anything I said or asked, and for the first time ever at the hairdressers I said "STOP" when she took a large chunk out of the middle of my fringe. I had said several times, and even showed her that my fringe needs to be below my eyebrows but it now has a big chunk out of the centre while the edges of it somehow remained untouched. I asked for about an inch and a half to be trimmed from my hair, and she somehow took this to mean a good four inches, and in a horribly Karen'ish style it is much shorter at the back. She asked if I wanted it shaped around my face, I said no, and before I knew it she was hacking away again. And for all of this it took a very long time. I shouldn't have paid. I was just desperate to get out. I contacted Just Cuts as I felt it important that they know they have someone doing hatchet jobs in one of their salons (and I thought the Receptionist was very good and efficient), and asked for nothing more than an apology. However true to their apparent lack of professionalism in every area, I have heard nothing back. My advice, stay away from these incompetent, unprofessional, unethical people, and go to a real hairdresser. Edited to add... I see you respond to another very unhappy customer by saying you take complaints seriously. Do you seriously stand by that terrible cut in the photo?

   almost 3 years ago

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