Allied Moving Services

Reviews

1. Jonathan London ★★★★★

   Once I requested a quote, I was emailed a link to a comprehensive inventory system. It had options for all kinds of furniture and household objects. It didn't have an option for pre-packed boxes, but it allowed me to add my own custom item to represent this. I only confirmed my order a week in advance and almost caused an issue over payment (they typically require payment 5 days prior to the move). The emails I recieved explaining the situation were polite and helpful. I would reccomend booking 2-3 weeks in advance for the least stress.

   almost 6 months ago
2. George Booty ★★★★★

   We moved from Christchurch to Brisbane in June of this year. The whole process from Initial quote, to providing resources to pack, to picking up our goods, to giving us updates on its journey to Brisbane, to being passed over to the Brisbane team, was faultless. Made moving way less stressful than we had prepared for! Thanks for everything team!

   1 year ago
3. Sam & Megan Wilkes ★★★★★

   Would definitely recommend Allied. We used them to uplift, store and deliver our household items and throughout the whole process they were professional, helpful and accommodating. All the guys involved in our move were friendly and really took care of our gear. I don’t envy the people who do this job - it’s really exhausting work, but not once was there any negativity. Great company to deal with!

   almost 2 years ago

1. Emma H ★☆☆☆☆

   “Not so careful movers” and extremely overpriced - thought we were paying extra for quality of service but clearly not! 3 clearly marked fragile items damaged badly, thank goodness we bought their overpriced insurance addon… Would suggest going elsewhere if you’re looking for a removal company.

   almost 3 years ago
2. Claire Johnson ★☆☆☆☆

   The only part that was good during my whole move was the sales lady who quoted my place apart from that it went all downhill. I had to chase them up as there communication on the day of the shift was below poor. Not a simple I'll he late message the half an hour away to 4 hours away is a big difference. There was nonresident my my property from the team. Their unprofessional behavior was next level walking around with tops off, smoking where they wanted . Ther eis no rehardsnto health and safety nearly touching the st power cables with the truck. Fro now I am dealing with insurance and that is not goinf well either 5 weeks and no response back. I have to claim a damafed TV and waiting to see if it gets approved but no one wants to help. Never use again

   almost 3 years ago
3. Jane Garvey ★★★★★

   Janelle represented Allied in the first instance and was great. The pack up and pick up were seamless. Special mention to Karly managing the team in packing and VJ in the pickup phase. House contents arrived without incident or damage at our destination with promises made all being kept. William at our destination was charming where nothing was a problem. Every encounter with you team was positive and we thankyou. Cheers Jane and Mike

   almost 3 years ago

1. Emma Harris ★★☆☆☆

   We booked Allied after a great inter island experience using them previously. This time a 5 minute move up the road withiin Christchurch was pretty disappointing. Initially at quote stage I explained our situation and the agent she recommended us booking and paying for pickup well in advance as availability may get limited. I did this, and was surprised a few days out from the move to be told that pickup and drop off were not on the same day and had needed to be booked separately. So we were without beds fridge, all our gear overnight (being 6months pregnant and with a 3 year old in tow this is less than ideal.) I understand now that I needed to book both pickup and drop off in their own right, but it seemed implicit and I don’t feel it was explained to us clearly at the time of quoting. The thing that bugged me most about this was the attitude of office staff as well as the agent. There was no “hey, we”re really sorry and understand where you’re coming from but…” , but instead excuses about their lack of staff, us having 3 flights of stairs, the size of our move, that I shouldn’t assume anything “in this business” etc. They basically made me feel like it was my problem with tones of passive aggression. In addition to this, after labelling our boxes to correspond to the rooms we were unpacking in so the movers could place them in the right place, most of the boxes have been stacked into a massive inaccessible wall in the garage. A real headache with library books, frying pans etc in some that we had assumed we would be able to access straight away. There are also boxes with fragile tape on them that are sitting at the bottom of a 3 box high stack. I understand perhaps some this stuff sliding if we”d hired a cheap man n van, but after paying $3500 to move 5 minutes up the road I just don’t think this is good enough.

   almost 3 years ago
2. Maarten Reynders ★☆☆☆☆

   Forget AP's motto 'The careful movers' In a move from Nelson to Christchurch AP managed to damage 3 of the 5 antique cabinets I trusted them with. The company probably cannot get liability insurance, so suggested me to pay 500 dollar.more for insurance. Why should one need to pay so much for this routine transport? Incompetent Christchurch crew proved me wrong. Some broken-off fragments were found in the truck, but the rest just swept away and dumped. AP just added stress to the shift. Glad I transported most of my other antiques myself.

   more 6 years ago
3. W G ★★★★★

   Thanks Allied for the amazing service from all your staff in Christchurch and Tauranga areas. The staff that came to the house to pack and unpack in both locations were friendly, quick and efficient in the process. They were extremely helpful and obliging and made the move easy for our family. Huge thanks to the admin staff that kept me informed while our household items were in storage. All your staff should be praised on their high customer service and care with our items.

   more 7 years ago

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