The Tea Rooms, Ballantynes

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Reviews

1. Hayley Reynolds ★★☆☆☆

   Ordered chips and a milk shake, chips came out cold and brown while the milk shake was left sitting on the bench for 15 minutes!

   almost 4 months ago
2. Kyle Dawson ★★★★★

   Had to try the Ballantynes hotdogs,did not disappoint

   almost 7 months ago
3. Kate Percy ★★☆☆☆

   Had a quick lunch today oh dear what's happened to the food? Cheese roll very hard and dry amd vegetarian wrap not enough dressing and flavour. Dissatisfied.

   almost 9 months ago

1. Kate Smyth ★☆☆☆☆

   I had lunch today with my mother we were appauled we both had sandwiches and I also had an asparagus roll the bread was dry and stale tasting a far cry from how this iconic tearooms use to be and the cashier was unbelievably rude. I overheard her berating a poor women for not using the tongs and that the cabinet food as a result would be thrown out...i was curious because it wasn't and quite frankly the food tasted and looked like it had been made yesterday and should of been thrown out before we wasted our money on it ...disgusting we will not be coming back awful service from the cashier and food!

   almost 10 months ago
2. froggy nz ★★☆☆☆

   Sad and tired cafe. I've been coming to this cafe for 20+ years, so as a long term customer I feel my opinion is completely valid and should be taken into consideration (Please no pandemic excuses). If you're the manager / owner of this cafe, and actually read the reviews, at least take some of the constructive criticism on board to improve your operation. I no longer buy food here, just coffee, as the prices charged often don't match what is actually being delivered. Underwhelming to say the least. There's very little love shown for the food. Dried out and tired looking, and chucked on a plate. Really no excuse for this sort of thing. Also the food cabinets themselves are very tired looking with old, and in some cases dirty, looking food price signs that remain week after week. This shows a complete lack of care as the solution is very simple. Also, the tops of the cabinets are absolutely caked in dust, if you bothered to look. For very little effort this could be a well presented cafe again, as it used to be.

   almost 3 years ago
3. G G ★☆☆☆☆

   Disappointed. Ordered 4 meals, 2 hot drinks and 2 soft drinks. Couldn't supply the tea ordered (although they sell it upstairs) and seemed to forget we'd even ordered meals. 3 different servers asked if we were still waiting for something.....as though we'd normally shell out $75 for just 4 drinks. Definitely someone in the kitchen not processing info and letting the team down. Below par.

   almost 4 years ago

1. Elise Crompton ★☆☆☆☆

   What a terrible experience. First the woman lost my order, it just didn't show up. Half the table was charged twice. When my order finally did show up (after having to chase it up with the manager) my coffee wasn't in a takeaway cup as requested (I have a young baby with quick hands) and the bacon, Cauliflower hash thing was truly revolting. I couldn't even eat it all and I was starving. I think this is the fourth review I've ever written on google. It was that bad.

   almost 4 years ago
2. Rachie H ★★★★★

   Very chic. I love it here. Great coffee and ambiance. Nice place to go out with friends.

   more 7 years ago
3. s s ★★★★★

   Beautiful little hidden gem located on the B1 of ballantynes department store. Walk through children/baby section it's hidden in the corner. Beautifully decorated spacious sitting arrangement, flowers on tables, booth, high chair. Extensive kids menu, cabinet food and desserts, high tea, mothers day high tea. Nice and friendly staff, which and easy ordering, fast table service. Highly recommend.

   more 7 years ago

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