Oceanside Resort & Twin Towers

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Reviews

1. Te Aroha Williams ★★★★☆

   Stayed one night, good value for money. Ideal location, close to the township, cafes, beach and below the mountain for close walking on the trail. Didn’t need to use our vehicle as everything in walking distance. Friendly receptionist and directions/processes were easy with email communications sent through. Our room was clean and comfortable and facing the mountain. The only negative I will mention is the $250 bond, it costed more than our one nights stay. I travel a lot in NZ and abroad and this is the most expensive bond I’ve paid so far for an average motel. If there is a bond, I haven’t paid more than $100

   almost 2 months ago
2. Bex Carr ★★☆☆☆

   Wouldn’t stay here again. The room had a strong mothball smell, and our “view” was just construction on the pool. There were also notices that were not very friendly and noticeable stains on the carpet. The location was good, but overall the experience wasn’t.

   almost 3 months ago
3. Tina O ★★★☆☆

   Fantastic location. Front desk gentleman was very nice and polite. But like others said the pool was not accessible, literally one of the only reasons we stayed. It was not clearly written on the website we booked through like he said. Very small print far down the page. It also states will be finished by 1st of December. We stayed on the 6th. Completely misleading. The room I assumed I choose was nothing like the pic. Dark, run down and outdated. Again it was clean, bed was comfortable and fantastic location. A little advice don't use cool lightbulbs in bedside lamps, that's just weird.

   almost 3 months ago

1. Florence Waller ★★★★★

   The highlight of our stay was having Jassi as our concierge, so welcoming and loving. Went above and beyond for us when I lost my wallet and truly gave MANAAKITANGA that is rare in congested tourist places. Location was amazing, rooms were spacious. I highly recommend and will stay now whenever I am in town thanks to the beautiful and welcoming people!

   almost 4 months ago
2. angie durward ★☆☆☆☆

   I had the misfortune of staying at this "Resort" last week with my young son. The location is the only good thing about it. The Manager was rude and aggressive in front of my son and I spent the evening trying to find alternative accommodation - despite already having pre-paid for this place. The local cafe's and accommodation all said they had heard awful feedback from people who also stayed at Oceanside Resort & Twin Towers. The hallway to our room smelt of food and was thinly disguised with an abundance of room freshener. The carpet was stained and the bathroom not clean. The toilet had pubic hair still on it from not being cleaned properly. I didn't want to touch anything. I took photos of everything - some I wont publish on here but will report to booking.com. The fact that this place is labelled 4 stars is wildly inaccurate, it should be 2 so people know what they're getting. The facecloths were dirty and the door jamb looked like someone had attempted to jimmy open. We did not use the towels, facecloths or wait to take a shower. We left early morning as soon as we had woken up. There are various "friendly reminders" taking away your rubbish otherwise they will charge $30 for doing so if they "deem it" excessive. This place is shoddy, shady and STAY AWAY. In response to the owner's reply: The owner’s response is not factually correct. As I had already emailed the property, I explained I was travelling and unable to check all emails. I was assured I could check in at the property rather than having to follow the link beforehand. When I arrived, my GPS directed me to the side street where the parking was. The gates were open, so I drove in thinking there might be elevator access to reception. Inside, I approached a woman in the facilities room who was instructing a new employee—she clearly had some involvement with the property. However, she was extremely unhelpful and aggressive in tone. The car park itself was very narrow, and the room I was given was unhygienic and unclean. I also declined to leave my car in front of reception, as the desk is completely unmanned after 6pm—leaving vehicles at risk. The claim that I requested an extra bed for my son is a complete fabrication. I never made such a request. On top of this, the pool was not functioning during my stay, yet the owner continues to advertise the property as having a pool, which is misleading and false advertising. In short: DON’T STAY AT THIS PLACE.

   almost 5 months ago
3. King Kunta ★☆☆☆☆

   This hotel is absolutely filthy, will never be staying here again. Went to use a towel that was hung up and it was soaked seems like they just re used an old towel. The room smelt of urine the bed sheets weren’t clean nor were they changed. I found hair in my bed sheets and little stains. The walls are absolutely filthy doesn’t look like they clean. The owner of the hotel were nothing but rude and had an overpowering smell of BO. The only good thing about this hotel is the location is right in the heart of Mount Maunganui. I will not be staying here again

   almost 2 years ago

1. Kim leigh Tuffnell ★☆☆☆☆

   Great location but the room was filthy. We paid for two nights but only stayed one night. The place is extremely run down and we couldn’t believe how dirty it was. Mouldy windrows, mould in the shower. Black hair in our bed sheets. The walls were in need of a wipe down dirty marks everywhere as well as black hair stuck to the shower wall. Also be aware if you don’t dispose of your own rubbish and wash your dishes you get charged. Absolutely disgusting place

   almost 2 years ago
2. charmine Mann ★☆☆☆☆

   The receptionist was lovey however, the room was not clean, it had a yuck smell of urine that was so strong. Old furniture, it is not the towers as I expected according to the website. Have asked for a refund as I left after 10 minutes there was absolutely no way I would sleep there. No.

   almost 2 years ago
3. Kathryn Picard ★★★★★

   Lovely stay as always. We will continue to stay at the Oceanside. The staff are friendly and helpful, providing us with all we need. The one bedroom unit we stayed in this time had a lovely sea view and it was very spacious. The kitchen is well equipped with all you need, a decent sized fridge freezer, microwave and stove. A must do is to enjoy a spa after a busy day or climb up the mount.

   almost 2 years ago

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