π 223a Ellis Street, Frankton, Hamilton
π Address: 223a Ellis Street, Frankton, Hamilton 3204, New Zealand
π Phone: +64 20 4178 2583
π Website: wofshop.co.nz
Would 100% not recommend, false advertising, rude staff ( well the ones we dealt with ), did not fulfill the full job that we payed for, gave silly reasons as to why certain things were said, try any other mechanic shop but this!
STAY AWAY, wish I'd read the reviews and and stayed away myself. these guys are terrible thieves with shocking customer service. Went there for a WOF and they failed my car for brakes which they said needed to have a further check, so went back to them to complete that check which cost a further $100-150 only for it to surprise surprise, fail and require fixing. When asking for a quote to complete the repairs they were very hesitant. Something about these guys seemed off, so i took the car to not only one but two other separate mechanics to get a second/third opinion and low and behold, they both confirmed brakes were absolutely fine with plenty of life left and would certainly pass WOF. The second mechanic did another WOF inspection and immediately passed the car. Means i got robbed by frankton motor for the original WOF inspection and brake check. These guys are clowns that give the profession a bad name, no knowledge, and are just out to make a buck off doing phony "checks" that lead to more checks and down a rabbit hole where you pay and pay without anything actually being fixed.
Absolutely terrible experience! I was charged $345 for something as simple as removing a stone from my vehicle's wheel and replacing a beam light bulb. I left, only to notice my indicator wasnβt working properly, and the signal speed had sped up. When I returned, they agreed to replace the light bulb without charge. But the issue persisted after leaving again! On my third call, they claimed they hadnβt touched it and tried to charge me again for service, labor, and parts. What a rip-off! I ended up going to a different mechanic nearby, and they fixed the problem in just five minutes β didnβt even charge me! It makes me wonder if Frankton Motor is deliberately taking advantage, especially of female customers. Beware of their shady practices. Would never recommend.
Difficult to find honest mechanics so decided I would give these guys a try Team WOOF I call them .Came for WOF ,3 days to produce an Invoice .With our country all going through a lot I told myself that I can be extra patient and be patient to wait .Came in office paid for WOF Wednesday and recieved invoice through email Friday morning after 9am that was allgood no trouble.Team WOOF Failed WOF so due to the delay of Invoice time is against them no problem I went away to have The list fixed by Team BARRY -Frankton mechanical 71 commerce st the following week .Team BARRY Reassured me a well experienced mechanical engineer to leave everything and Team Barry will get Job done and was genuine , explained everything to me on the list and he completed everything and car was repaired .Team Barry called me to say everything is fixed & done to be returned back to TEAM WOOF .WOF re-checked again we returned back to TEAM WOOF and still FAILED ?? on a rack boot and light alignment . Returned to TEAM BARRY who reassured me once again that he had fixed my WOF repairs and he was very HONEST Genuine about it and I believe him .Team BARRY said he will speak to Team WOOF and that everything will be sorted for me . Left Team BARRY my car keys and like TEAM BARRY reassured the first time to leave everything to him and his Team that they will take car themselves to TEAM WOOF themselves. Went away and about 1hour later Team BARRY called me to say your WOF Passed and your car is ready. Team WOOF (Frankton motor) I would like to think that you are a great business with 5 star service Im sure ; But for now itβs a 2x βοΈ βοΈ
I recently had some work done on my car with Frankton Motor. While the work done was adequate, I felt the customer service I received was subpar. My car threw an engine warning and a diagnostic scan was completed. When I was informed of the result (My Oxygen Sensor 2), I asked whether anything further had been investigated and I was told that the scan and test drive was enough. I was provided a quote, which was eye watering, however I accepted it and booked my car in. I was informed late in the day that my car would need to stay overnight and then received a call at 5:30pm to inform me that my spark plugs were dead. When I was provided the quote for the spark plugs, I advised that while I was accepting the quote, I was not happy with the way my situation had been handled. Instead of acknowledging the feedback and moving on, they argued with me. Once my spark plugs were replaced and paid for, I was informed that my car was overdue for a service, as my oil was very dirty. I found this funny as there is clearly a sticker on my windshield that states the date of my last service (Sept 23). I have since had my oil checked and it is not dirty. Overall, I found my experience with this company to be less than fantastic. I found them to be overpriced and argumentative. I will not be taking my car back.
5 off my business vehicles needed Warrant off fitnesses done and we chose Frankton Motor to do this work for us. Pearl and Vashaβ s service was beyond exemplary !! The service was quick and thorough!! They take the health off our vehicles very seriously and after the repairs were done , I feel confident that we have optimal functioning vehicles. The service / cost ratio I rate 10 out off 10. As a 40 years experienced engineer I fully recommend Frankton Motors to look after your vehicles!! Thanks very much!!
Very expensive. Don't recommend
Was there for wof. Poor communication and overpriced for repair. I hope you have a better experience than I had. Think twice before going or accepting repair there!
Very Friendly and professional team at WOF shop, got my WOF done in $55 highly recommended
It was awesome. Very helpful, professional & friendly personal there.
WOF Shop - Vehicle Testing Station Hamilton is located at 223a Ellis Street, Frankton, Hamilton 3204, New Zealand
You can contact WOF Shop - Vehicle Testing Station Hamilton at +64 20 4178 2583
You can find directions to WOF Shop - Vehicle Testing Station Hamilton by following this map link
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