mortgagehq

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Reviews

1. malek halaoui ★★★★★

   I never thought in a million years that buying a property for myself was even possible. I’d written it off as something “other people” could do. Then I met Simon McDonald and the team at MortgageHQ. Simon didn’t just run the numbers, he challenged my beliefs, backed me with a strategy, and showed me step-by-step how the impossible could actually be possible. His confidence, clarity, and genuine care turned one of the most overwhelming journeys of my life into something exciting and achievable. Thanks to Simon and Kevin at MortgageHQ, I’m now a homeowner, a sentence I honestly never thought I’d be able to say. If you want someone who believes in your goals even before you do, this is the team you want in your corner. Absolute game-changer.

   almost 3 months ago
2. Harbinder Gill ★★★★★

   ⭐️⭐️⭐️⭐️⭐️ 5/5 – A Masterclass in Professional Excellence I wish to extend my deepest gratitude to the exceptional team at Mortgagehq led by Jason Lai for orchestrating, with remarkable finesse, the successful approval of my home loan through ANZ Bank. Their ability to secure an outstandingly competitive rate within an impressively short span of time is nothing short of exemplary. From the outset, Jason Lai & his team distinguished themselves through their consummate professionalism, astute industry insight, and unwavering commitment to client service. What is often a labyrinthine and stressful process was transformed into a seamless, transparent, and impeccably managed experience. Every query was met with clarity, every concern addressed with patience, and every step guided with precision. Their mastery of the lending landscape, combined with their strategic and proactive approach, instilled a sense of confidence that never wavered. The speed with which they navigated the complexities of the application process speaks volumes of their capability and dedication. MortgageHQ has, in every respect, surpassed my expectations. They exemplify what modern financial advisory service ought to be — intelligent, responsive, and profoundly client-centric. I offer them my highest recommendation and sincere appreciation for a job executed with distinction, integrity, and an exceptional degree of professionalism. Truly Outstanding Work. Very Well Done! My Hats Off to the Entire Team at Mortgagehq!!!

   almost 3 months ago
3. Ahmad Khudeish ★★★★★

   Simon was fantastic to work with. Simon is an excellent communicator and has a really strong understanding of the Auckland home buying process and rules around it which can be really tricky. He was able to answer all my questions clearly and patiently, which made the whole process much easier to understand. I would definitely use him again in the future and highly recommend his services to anyone looking for a knowledgeable and reliable mortgage adviser. Thanks Simon and Charlene

   almost 4 months ago

1. Natasha M ★★★★★

   We had an amazing experience working with Jason. He was professional, responsive, and genuinely invested in helping us secure the best outcome for our home purchase. He explained everything clearly, made the process feel manageable, and went above and beyond for us more than once. We couldn’t have done it without him. We’re so grateful for his support and would recommend him to anyone looking for a trustworthy and knowledgeable mortgage / financial adviser.

   almost 4 months ago
2. Noela Dugu ★★★★★

   Jason and his team were absolutely brilliant to work with. They made the whole refinancing process and buying an investment property super easy and stress-free. Always friendly, approachable, and quick to reply whenever we had questions. They really went the extra mile to find us a great deal and kept us updated every step of the way. We’re so grateful for all their help and couldn’t recommend them highly enough — we’ll definitely be back next time!

   almost 5 months ago
3. Enya Toailoa ★★★★★

   Cairo and Marcia, its been a pleasure! You did in 2 weeks what took me 6 months to accomplish on my own so i appreciate the efficiency, speed, great communication and accountability. Mortgage HQ, you have a bunch of great kiwis doing great work! May the finance gods bless yous in abundance! lol Looking forward to seeing how you can assist me with some goals in the near future! Thanks Again, Cheers Enya

   almost 2 years ago

1. THIS Principal ★★★★★

   The team at Mortgage HQ are outstanding. The level of support, expertise and common sense has certainly helped build my property portfolio. I recommend them unreservedly to anyone who wants to build wealth and make connections in the property world. It's the best decision I have made, and my only regret is that I didn't meet them early in my property journey.

   almost 2 years ago
2. Bijal Kibliwala ★★★★☆

   I'm glad to share my experience with mortgagehq. They played an instrumental role in assisting us with refinancing our home loan mortgage. From the very beginning, their expertise and dedication were evident. They patiently walked us through the entire process, explaining every detail and ensuring we felt informed and confident in our decisions. Throughout the refinancing journey, they maintained clear communication, promptly addressing any questions or concerns that arose. Thanks to mortgagehq, we were able to secure a refinancing solution that perfectly aligned with our needs.

   almost 2 years ago
3. Marie Uy ★★★★★

   We couldn't thank Cairo enough for the great service he has provided. Thank you, Cairo for your time and effort. Cairo is really good at following up, something we want in a broker. He also gave us a better deal than our existing broker. Lastly, we gained a great deal of knowledge about which investment properties to buy. We love that value added service by MortgageHQ. Overall, great work guys!

   almost 2 years ago

1. Samantha Chou ★★★★★

   Cairo at MortgageHQ was amazing to work with for the purchase of our first home! As this was our first experience purchasing a property in NZ it was quite stressful, but through it all we felt very confident in our ability to trust his advice and guidance. He gave us honest answers and really helped us understand each step of the process. No question was off limits and he really took his time to make sure we understood what was going on. He was very professional, knowledgeable, efficient, and very proactive at communicating. Thanks to Cairo, we were able to get the exact house that we wanted. We also love the super detailed borrowing summary excel sheet they provided for us, which helps a lot in planning and understanding all the details. Thank you!!

   almost 2 years ago

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