Busy Bees Ormiston Road

Reviews

1. Mani Kaul ★☆☆☆☆

   Extremely Disappointing 3-Day Enrollment: Severe Lack of Care and Administrative Oversight ​We enrolled our child for a trial period and promptly withdrew him after only three days due to an overwhelmingly poor experience. We strongly advise other parents seeking supportive, professional childcare to look elsewhere. ​Lack of Basic Childcare and Support: ​Our primary concern was the complete lack of care and support provided, especially considering our child was brand new to the daycare environment. A quality daycare should focus heavily on helping a new child transition; however, we observed a distinct indifference from the teachers. There was no visible effort made to comfort or engage him, and the general atmosphere felt detached. It was clear that the teachers were fulfilling minimum duties rather than providing the crucial extra attention and empathy needed for a successful introduction to childcare. The service quality was far below acceptable standards. ​Administrative Chaos and Poor Record-Keeping: ​The administrative oversight was equally alarming. We verbally communicated our decision to withdraw the day following our child’s last attendance. Despite this clear notification, two days later we received an email asking if our child was attending or if he was well. This proved a total failure in basic internal communication and record-keeping, confirming that our withdrawal was never properly logged. ​Further demonstrating a chaotic system, we received a baffling final invoice, while still in the notice period, for an amount of only 72 cents. This absurd billing is symptomatic of the overall unprofessional management and lack of attention to detail we experienced. ​We found the administrative chaos and the basic failure in childcare service to be unacceptable. We recommend the management thoroughly review their staff training, communication protocols, and basic billing systems.

   almost 6 months ago
2. Rosie Ioka ★★★★★

   We went to Busy Bees for our first day today and were given a lovely tour around the centre. The staff were so welcoming and friendly, and they made us feel really comfortable. The environment is warm and well set up for the kids. I’m really looking forward to my child starting here and feel confident that they’ll be well looked after.

   almost 9 months ago
3. Esjay Byuti MotoNZ ★★★★★

   From the moment we stepped into Busy Bees Ormiston Road, we felt welcomed and at ease knowing our child was in such a nurturing and safe environment. The staff, particularly Christine the Administrator, are invaluable, incredibly warm, attentive, and genuinely care for the children. We've seen our child blossom in their care, becoming more confident and social. The center's activities are engaging and educational, and we appreciate the regular communication and updates we receive. We highly recommend Busy Bees Ormiston Road to other parents seeking a loving and supportive childcare setting."

   1 year ago

1. Lilian Veene ★★★★★

   Awesome childcare centre with great staff.

   almost 5 years ago
2. Ashley Thompson ★★★★☆

   Friendly staff, heaps to do and play with for the kids... Yummy lunches made by staff

   almost 5 years ago

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