Kalessi Bath & Kitchens

Reviews

1. Chris Hill ★☆☆☆☆

   We purchased fittings for a bathroom and ensuite from Kalessi. Their stuff looks great but unfortunately it is poor quality. The taps are really bad, the water flow weak and is all splashy and horrible, not a nice smooth stream - you can kind of see in the attached photo. And the shower tray creaks really badly. The service was poor too. To be fair the vanities have been good, but that's not enough to make us feel better unfortunately.

   1 year ago
2. Margaret King ★★★★★

   The team at Kalessi, Lunn Ave, Mt Wellington have been a delight to deal with. I was having problems finding a vanity that was the right size and style, until they suggested I try their custom-made service. They showed me a variety of options, took great care to ensure all measurements were correct, and kept me informed through the whole process. The vanity was made on time, exactly as requested and nothing was too much trouble. I'm very pleased with the finished result and recommend Kalessi's fabulous people who delivered a great product at a fair price.

   almost 2 years ago
3. Natalie B ★☆☆☆☆

   We purchased a vanity from Kalessi a few months ago. The vanity was chosen from a model they had on the showroom floor - however they assured us that a new model would be sent up from their Christchurch distribution centre. It turns out that this was not the case - they had repurposed the vanity countertop from the one in the showroom. We didn't find out until we unwrapped everything yesterday and the showroom sticker was still affixed. Since it was from the showroom it was scratched to pieces. Further, the "new vanity" from Christchurch (that had been conveniently wrapped by Kalessi before we picked it up), was also damaged. However, since I waited until our renovations started to unwrap the items and thereby notify them of the issues, it was beyond 14 days and they would not assist - even though they sold us second- hand goods when we paid full price for new ones. So the moral of the story is don't purchase from them unless you want to pay full price for second-hand damaged items. Picture of the lovely showroom sticker that we still have on the vanity countertop attached.

   almost 3 years ago

1. julianne benson ★★★★★

   We are very happy with the vanity we purchased from Kalessi. It looks great. ! I also wanted to shout out to Austin who gave the best customer service. He was very patient taking us through all the options and once ordered was very responsive to all communications., pleasure to deal with. thanks

   almost 4 years ago
2. Tanja Ritson ★★★★★

   we purchased a matte black vanity and could not be happier! not just with the overall look of it, but also with the amazing customer service from Austin. He is incredibly helpful and so knowledgeable! We've had such a pleasant experience and since we are doing our next bathroom in 3 months time, we plan to buy the same vanity from them again. Good value overall.

   almost 5 years ago
3. Xiaomei Ye ★★★★★

   I bought a lot of bothware from Kalessi, the product is top quality and very very reasonable price, the most import is the service, I have never came cross someone is so helpful so Austin. Doing Reno is a very stressful job, I am also 7 months pregnant . he is been an amazing helper to make sure that I order was on time and gave me some advises when came to choosing the tiles, I love my bath room tiles , they look amazing. Thank you so much for the awesome service and helpfulness. I am moving into my house this week, I can wait for it.

   almost 5 years ago

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