Koru Kids Early Learning Centre

Reviews

1. Sadhana Imran ★☆☆☆☆

   I am deeply disappointed with my experience at Koru Kids Early Learning Centre. I entrusted this school with my 3 and half year old son’s safety and well-being, but what I encountered was far from what I expected. My son returned home with visible injuries on 2 separate days at the same place on his leg (deep cuts which were bleeding), and when I raised the issue with the teacher and owner of the daycare, I was met with denial and a shocking lack of accountability. Instead of addressing the situation compassionately, they failed to take responsibility for what had occurred. It is heart-wrenching to see these injury marks on my little one, and I feel utterly disheartened by the lack of care and professionalism. My son is able to name which teacher (Shivika) did this to him and how it was done. Given my professional background, I have no time to waste on complaints etc and if my child experienced any injury outside the school, like any mother I would obviously attend to the medical needs. Why on earth would I waste time going down the complaint tracks to add on unnecessary stress at the expense of my little one? He received these injuries during toilet training in the toilet. When I confronted the teacher and asked her who was on toilet duty the previous day, she immediately took another teacher’s name. I asked to see the toilet training chart and was not surprised to see Shivika’s initials at 3 different times. She knew what she had done which is why she immediately took another teacher’s name. This matter could have been resolved amicably and professionally if the school had taken accountability instead of establishing that the injuries did not happen in school. Instead of taking responsibility for their staff's actions, the administration chose to protect the teacher at all costs. It’s unbelievable that a school meant to nurture young minds would prioritize a staff member over a child's safety and well-being. As a parent, I believe that schools should be safe havens for our children. Unfortunately, my experience at Koru Kids has shattered that trust. I cannot, in good conscience, recommend Koru Kids to anyone looking for a safe learning environment for their child. If you're considering Koru Kids, please do your research and think twice about the safety and well-being of your little one. Do yourselves a favor and look elsewhere—your child's safety should always come first!

   almost 8 months ago
2. Roxanne Claire Guevarra ★★★★★

   There are no regrets on choosing Koru Kids among 3 options while we are searching the best for our Daughter. She started Koru at the age of 14months and I could say she developed her confidence and social skills very well. To Sarah (owner), all the Teachers and other Staff, keep up the good work. You guys are all doing amazing jobs to our kids.

   1 year ago
3. Leejun Hamuka ★★★★★

   We absolutely love this daycare! Both of my daughters Juju and Bubu have been attending for 3-4 years, and day-to-day they come home happy, engaged, and full of stories. The past and present teachers/staff are warm, attentive, and truly dedicated to the kids' development and well-being. It’s clear they genuinely care — they know each child’s personality and needs, and they create a fun and safe environment where children thrive. As a parent, there’s nothing better than knowing your kids are excited to go to daycare and are in such good hands. Highly recommended! ☺️

   1 year ago

1. Peter Bowen ★★★★★

   I know the owner and management of Koru Kids are very experienced and always striving to achieve only the highest standard of early child education in a safe clean and dynamic environment. I have no hesitation in recommending this centre to any parent wanting the very best for their child.;

   almost 2 years ago
2. Leif & Margaret Rennell ★★★★★

   Wonderful people who run it , that want what is best for the kids, providing and educating on nutritional food which face it is really needed these days. You won’t get a more genuine place who can show the kids love, support, guidance in their early years . Absolutely fully recommend!!!!!

   almost 2 years ago
3. Alistair Mclauchlan ★★★★★

   Sarah has been wonderful with our daughter Abi. Abi dances with joy whenever she sees her. Thank you for making her feel so special.

   almost 2 years ago

1. Jasmine Arora ★★★★★

   Amazing staff with so much caring heart and mind-set. So good to see my boy always surrounded by nice and caring teachers who really make an effort to engage the kids and develop them in a very individualised way. My boy Ivaan has been at Koru Kids for 3+ years and love his teachers. The management is really committed to providing a safe, fun, and loving environment and we’re very thankful to the whole team.

   almost 3 years ago
2. Portia Lawrence ★★★★★

   My children have always felt understood, supported and loved when in the care of Sarah and Chris (owner operators of Koru Kids Papatoetoe). Without a doubt this feeling is due to the genuine care that both have for little people and their families, and their wish to see children thrive. It's also underpinned by Sarah's many years working and leading teams within the childcare industry. I would trust them with my most precious babies anytime, and would recommend them to anyone.

   almost 3 years ago

FAQs