When calling by phone, everything is a recorded message that leads to nowhere. As for their web page, a Rubik's Cube is easier to solve. Is there anyone who actually works there?
Very smooth process. Staff were polite and helpful. Only waited 5 minutes in queue. Got my passport in 2 days. Great service overall.
Nothing is helpful here but you have to pay the money first. What a joke.
Super easy. Had all my papers and just had to wait about fifty minutes in line, in and out approved in five minutes. Try to get there early if you can.
Possibly the worst service I've ever received from any government agency, in any country, ever. I have a hard time imagining how it could have been less caring, less compassionate, or more righteously indignant. Of course, nobody does things with them because they want to, and keeping all the people working there nameless ensures there is no ramifications for the terrible service experience. In fairness I suspect it's a management issue because of the management cared at all it would be extremely easy to go from being as horrible as it is, to excellent, but it won't happen on it's own.
The immigration visa department broke my family apart and my life. All my families are US citizens including mother and father. During Covid lockdown, they closed the office and when I applied for returning resident visa (as greencard holder), they denied my application and revoked my lawful permernant status saying I do not have enough ties with the US. All my immediate relatives and 8 uncles/aunties are US Citizens and I do not have enough ties? Especially I am alone in NZ with no living relative in Korea my birthplace. My father is almost 70 still working to support my mother, my 2 siblings also US citizen miss me. All I needed was to get back with family. Meanwhile, I didn't see my uncle and auntie (also US citizens) both pass away before I even got there. Now I have to wait another 6 years to be with my family. What would you feel if this happened to you Consulate-General? Before my uncle and auntie passed away in 2021, they asked me to come back. I miss all of my family. It's heartbreaking.
The United States of America’s Consulate which is located at Customs Street East Auckland Central in considered the most powerful diplomatic related high level governmental building. They are highly protected and secured to any levels of national and international affairs and immigration things. We need clearance in advanced before entering the building. They have advanced level weaponry systems to protect their systems from vulnerabilities. Please follow Custom procedural instructions to access.
United States Consulate General is located at 23 Customs Street East, Auckland CBD, Auckland 1010, New Zealand
You can contact United States Consulate General at +64 9 303 2724
You can find directions to United States Consulate General by following this map link
8 The Knoll, Greenhithe, Auckland 0632, New Zealand
2 Floyds Lane, Albany, Auckland 0632, New Zealand
48a Exmouth Road, Northcote, Auckland 0627, New Zealand
120 Carlisle Road, Auckland, Auckland 0632, New Zealand
9 Remuera Road, Newmarket, Auckland 1050, New Zealand
7A Maidstone Street, Grey Lynn, Auckland 1021, New Zealand