Fairfield Pet Lodge

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Reviews

1. Christopher Grubb ★☆☆☆☆

   Disappointing and unacceptable experience. My mum was quoted $70 over the phone for an overnight (Saturday 9am dropoff to Sunday 9am pickup) trial stay for our two dogs. When we arrived Saturday morning to drop the dogs off for the 24 hours she was told on the spot that the cost was actually $116. She was also informed she could not collect the dogs 9am the next day, but now until later the next day after 3pm on the Sunday, despite being told and quoted on the phone and by email that 9am Sunday morning pickup was fine. Anton was rude and dismissive on the phone. He actually admitted he made a mistake but still degraded my mum and made it her fault!! This is misleading and very unprofessional. I would not recommend based on our experience. If you want it harsher or shorter, say the word and I will tighten it further.

   almost 3 months ago
2. Anton Maurer ★★★★★

   Anton (the owner) is fantastic, our dog loves him and spending time at Fairfield

   almost 7 months ago
3. Kelly Haultain ★★★★★

   after many days of researching and visiting different doggy day-cares, We are so happy we chose Fairfield Pet Lodge. Anton and his team are amazing. Sarg is so excited to go every morning he sits next to the car waiting to go and cant wait to get out when we get there. The service is so friendly and our pup comes home knackered. Anton knows his stuff when it comes to the animals, he gave us some great pointers. Sarg loves the place and the staff and so do we. We wouldn't hesitate to recommend sending your beloved animal here, they will be loved and cared for as if they were their own.

   almost 2 years ago

1. Shimal Ram ★★★★★

   Absolutely awesome place to leave your beloved pers. Anton is so good with them. And the team is great!

   almost 3 years ago
2. Jessica Sage ★★★★★

   We recently moved into the area and we had to look for a new holiday home for our dog Cleo, naturally leaving her somewhere new made me feel very anxious but I didn’t need to worry, Anton was awesome! He was very reassuring and we picked up a happy tired pup when we got back! Bonus was she came back smelling like she had just had a nice bath too..thanks Anton and the team for putting my mind at ease through the stressful part of the holiday and looking after Cleo so well. Would definitely recommend!

   almost 3 years ago
3. Jessica Biddle ★★★★★

   We recently moved into the area and we had to look for a new holiday home for our dog Cleo, naturally leaving her somewhere new made me feel very anxious but I didn’t need to worry, Anton was awesome! He was very reassuring and we picked up a happy tired pup when we got back! Bonus was she came back smelling like she had just had a nice bath too..thanks Anton and the team for putting my mind at ease through the stressful part of the holiday and looking after Cleo so well. Would definitely recommend!

   almost 3 years ago

1. Neil Williams-White ★★★★★

   Fir Kids love going to Fairfield. Anton and the crew are fantastic, and we have no worries that our fir family are safe and happy while we are away and they cone back well exercised and happy.

   almost 3 years ago
2. Linda Du Toit ★★★★★

   Thank you to Fairfield Pet Lodge for looking after and taking care of Charlie du Toit so well. Much appreciate your love and care for Charlie during his stay at the lodge. You certainly went the extra mile taking care of Charlie and I really appreciate it. Fantastic staff and owner at the lodge. A well run lodge. Thank you. Linda

   almost 3 years ago
3. Dennis Robins ★★★★★

   Fantastic owners and staff. Clean well run pet lodge. Our pets including two dogs, and one bird always love their visit, and are disappointed to return home after their holiday.

   almost 4 years ago

1. Yanina Mashkina ★★★★★

   OMG! What an experience! We left our German Shepherd in a pet lodge for the second time and first time with Fairfield Pet Lodge. We are super impressed with the Fairfield: facilities are huge, everything looks super professional. We could see that our dog absolutely enjoyed his stay, he was even washed and brushed - we have never seen our dog so bright and fluffy. The only question I have is who was on holiday - we or the dog? Looks like the dog...))) Will definitely be back!

   more 8 years ago

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