Point Wines

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Reviews

1. Andrew Alexander ★★★★★

   Great wine shop, adjacent to Stafford Rd Wine Bar. Great selection, friendly and knowledgeable staff, good pricing, and a nice local wine store.

   almost 8 months ago
2. Sarah Naude ★★★★★

   Very helpful and knowledgeable staff. Great selection of high quality wines

   almost 9 months ago
3. Infrequent Flyer ★★★☆☆

   Point Wines could step up their selection and maybe hire staff who know a bit more about what they’re selling. Nothing personal, just… it helps. That said, the team is friendly, and the real rating system here is simple- three stars without the dog, four stars if the dog is there.

   1 year ago

1. Kay Burgess ★★★★★

   I recently ordered some AF drinks online. I have to say that Victory was absolutely wonderful. The service I received was excellent and I don’t say that lightly as I used to work in customer service. Because of the care and attention I received from Victory I will shop again online with Point Wines.

   almost 3 years ago
2. Cris Hutton ★★★★★

   Above and beyond, we all know the pains of lockdown have certain remedies. Good food, good company, a Netflix subscription and fine wine. Was super happy they exceeded expectations and delivered this to me even after hours on a Friday. Great service!

   almost 4 years ago
3. Sandy Young ★★★★★

   We always really enjoy our wines purchased from Point Wines, they write such great summaries of them in their newsletter! I also purchased a whiskey recently as a Fathers day gift and my husband loved it. Amazing delivery service during lockdown too.

   almost 4 years ago

1. Tracy Malcolm ★★★★★

   I have been really delighted with the amazing help that Victory at Point wines has given me over the last year. She has been so reliable in her choices of all sorts of wines I now trust her to package up quaffing n more sophisticated wines and have them delivered all the way over the bridge to my home. It’s so good to know that what I have been recommended is going to tick the box. She is reliable on sourcing the right wine for the right price and I have no hesitation in recommending this establishment as first class.

   almost 4 years ago
2. Matthew Adams-Richardson ★★★★★

   I never thought I would leave a 5 star review for an unsuccessful transaction but having been treated so well by the staff, I feel like this kind of customer service needs to be recognised. A couple of days ago, I tried to order a bottle of Champagne for a friend and was told they unfortunately didn't have any in stock. Victory from Point Wines offered me a variety of alternative choices which would have gone over the value of the item I ordered, or an immediate refund or offered to give me a bottle as soon as she got it later in the month at the cheapest price she could once they arrived. She must have emailed me back 5 or 6 times at least and was friendly, thoughtful and didn't just try to ditch me as a customer the moment it looked like a deal might not happen. Based on this interaction alone, I will be definitely considering Point Wines again in future for such excellent customer service. And I must say, they have pretty good pricing for a small store too!

   almost 5 years ago

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