Donna Marks - Mortgage Adviser, Mortgage Express

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Reviews

1. David Russell ★★★★★

   December 2025 From the moment I met Donna she was absolutely amazing. Her professionalism and understanding to cater for my needs as a first time buyer were excellent and outstanding. She adds a personal touch to each client, is supportive in every way through the entire process and offers excellent professional advice about repayments, interest rates and what best suits your requirements.Her ability to get in touch after office hours with a swift response is also fantastic unlike a bank that has fixed hours only. I have no hesitation in recommending Donna's professional services as a mortgage broker. Without her, I would have been lost in the process and would not have had the person in the background to lean on for support and advice. Thank you Donna! David Russell

   almost 3 months ago
2. Rachael Ryan ★★★★★

   We have been using Donna for mortgage advise since buying our first home. We have found her to be so helpful and give us great advise at times that can feel overwhelming and challenging. We recently changed banks and again Donna help made this a smooth and easy transition. We cannot recommend her highly enough!!

   almost 6 months ago
3. Alex Hewton - Malins ★★★★★

   Donna is so easy to work with. She is friendly and always only a phone call away. Communication is excellent with calls or emails to let us know what was going on or checking in to see how our house hunt was progressing. As a self employed contractor we had to jump through more hoops than most and Donna let us know every bit of paper we needed to supply and got the approval across the line. When it came to sorting the finer details for the house we eventually purchased Donna greased the wheels and pulled strings to get the deal across the line. We are happy to recommend Donna for anything mortgage related and are confident she will do her best to look after you.

   almost 11 months ago

1. Bridget Hutchison ★★★★★

   Donna was AMAZING! She immediately put me at ease with her calm and confidence. Donna’s finance managing skills are exceptional with great attention to detail. Donna explained so much and often had to re explain over our almost 6 month property search. She was always available for a “quick question” that sometimes wasn’t so quick. Donna was great at talking me through the ‘if, but and maybes of a property I would send her when I had rose tinted glasses. Ever so patiently Donna would guide me. Thank you Donna for all your input, knowledge and advice. 100% I recommend Donna Marks - Mortgage Advisor.

   almost 2 years ago
2. Desiree Marie ★★★★★

   I am thrilled to share my exceptional experience working with Donna Marks, our mortgage adviser, as we navigate the journey of finding our first home. Donna has been an invaluable resource, providing invaluable guidance and support every step of the way. Her wealth of knowledge and expertise in the mortgage industry were evident as she skillfully guided us through the complexities of the homebuying process. One of Donna's standout qualities is her exceptional responsiveness. Whether we reached out to her via phone, text, or email, Donna was always prompt in her communication, ensuring that our queries were addressed promptly and thoroughly. Her willingness to go above and beyond to provide us with useful information and advice at all times was truly remarkable. Her professionalism, dedication, and unwavering support have made what could have been a daunting experience feel seamless and stress-free. We are incredibly grateful for Donna's guidance and support, and we look forward to continuing our journey with her by our side.

   almost 2 years ago
3. Olivia Jean ★★★★★

   Donna was great at supporting me through the purchase of my first home. Prior to properly starting my home hunt I gave her a call and she took the time to listen and understand what I was trying to achieve. When I thought I was ready to take the leap into making some offers I reached out and she supported me through the entire process and took time to discuss each step so that as a newbie homeowner I new what to expect and what I needed to prepare for. She is super knowledgable, super responsive and takes the time to listen to what you are wanting to achieve out of your home purchase. Highly reccommended!

   almost 2 years ago

1. Jeremy Aimers ★★★★★

   I have worked with Donna twice for mortgage advice and both time she has been fantastic. She is both personal and professional. She worked really hard to get a great result for me, in what was a pretty difficult situation. I would recommend her services to others, and would use her again in the future.

   almost 2 years ago
2. Lauren Hilton ★★★★★

   Donna was a lifesaver with helping us secure a mortgage for our first home. From the very beginning we felt in good, capable hands. She was always there to answer any questions and we felt supported. Highly recommend! She is very knowledgeable and made us feel at ease during quite a stressful time!

   almost 2 years ago
3. shanitha pareed ★★★★★

   We had a wonderful experience with Donna. She has been an amazing help for me and my husband to get our first home.Great communication, very polite and extremely helpful.She made the process easy throughout by answering all our questions. She is an excellent mortgage advisor who goes above and beyond to help her clients with the best information and deals. I strongly recommend her for your next home purchase. Thanks heaps for all your support Shanitha and Mo

   almost 3 years ago

1. Sarah Corry ★★★★★

   I highly recommend Donna to everyone needing a mortgage adviser. Donna worked with me of a significant period of time to advise me with my mortgage needs as a first home buyer. She also gave me invaluable advice about how to structure my mortgage. She is friendly, professional and personable. She also seeks to understand your unique financial and personal circumstances.

   almost 3 years ago

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