Worst taxi company. Can never be on time and takes excessive bookings but canβt complete tasks. If I was to give a rating it will have to be -1 not 1.
Contacts & Location
π Address: 918B Great South Road, Penrose, Auckland 1061, New Zealand
π Phone: +64 9 309 2000
π Website: urbanlink.co.nz
Photos
Reviews
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afsha ali β ββββ
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Sasha Haznyuk β ββββ
One of your drivers at cape kill pukekohe in a white Toyota Prius pulled out on me (Indian person with a black turban and a beard) pulls out at the round about and nearly stops in the middle Iβm on a motorcycle and my rear wheel lifts to stop the breaks. I was inches from hitting him and Iβm here to report a claim. For people under urban link to help for acc you sure are good at bringing in customers. Iβm pissed. You almost got me sent to the hospital. If I braked any later, god knows what would of happened!!! Hope you figure out who he is (I was a K and H) in his licence plate he drove off after I told him off.
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Alan Lee β ββββ
Terrible experience, never turns up when booked. Pro tip: If you have the misfortune of using them for ACC, when they mess up, ask for the Booking Assist team. This is the escalation team who knows what to do, and will sort it out.
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trent davis β ββββ
Driver with Number plate MNF949 cut me off after he realised last second he was in the wrong lane causing me to slam on my brakes. I then threw my hands up in protest and the driver pulled the finger. Great look on the company
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D G β ββββ
I pre-booked a taxi due to an ACC-covered ankle injury, but it arrived 1 hour 25 minutes late. I received a text about the delay only after 30 minutes. I called them multiple times to find out if the taxi was coming, each time left on hold for 10β15 minutes. Eventually, they said no taxis were available in the areaβexactly why I had pre-booked. By the time the taxi came, I was sick from standing in the cold, my ankle was badly swollen, and I couldnβt move the next day. AND I missed a medical appointment and the things I had planned after that.
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Jay Kishan β β β β β
Staff doesn't care so unless
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samsung galaxylg β ββββ
Driver never arrived after confirm booking. Useless
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Peng Zou β β β β β
Just had my best taxi experience in Auckland from this company. The driver was very professional, very aware of safety issues and needs from a temporarily disabled person. Thank you!
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STEPHEN JULIAN β β β β β
On time and great fare prices, will definitely use them again
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Josh Horne β β β β β
Great work from the team, picking me up all hours of the night and still offering great and accommodating service.
New Review
FAQs
What is the address of Urban link?
Urban link is located at 918B Great South Road, Penrose, Auckland 1061, New Zealand
What is the phone number of Urban link?
You can contact Urban link at +64 9 309 2000
How can I get to Urban link?
You can find directions to Urban link by following this map link