Arlington Motors

Reviews

1. Erick Mmbando ★★★★★

   I recently brought my BMW to Arlington Motors Wellington after an accident, and I couldn’t be happier with the results. Mr. Derrek and his team handled everything with professionalism, care, and attention to detail. From the moment I arrived, they were welcoming and reassuring, and the repair process was smooth and efficient. Now that my car is back, it looks absolutely fantastic, better than I imagined. The quality of the work speaks for itself, and I truly appreciate the effort they put into restoring it. If you’re looking for a trustworthy, skilled team to take care of your vehicle, I highly recommend Arlington Motors Wellington. Thank you again to Mr. Derrek and the crew for a job very well done! Erick (BMW)

   almost 6 months ago
2. Chris Sakoufakis ★★★★★

   I’ve been using Arlington Motors for over 20 years and have always been impressed with their professionalism and quality of work. Their consistently high standard of service is truly appreciated, thank you for maintaining such excellence over the years!

   almost 7 months ago
3. Kevin Yang ★★★★★

   I've had the pleasure of dealing with Trevor and his amazing team (Michael, Tass, Marg, Derek, and everyone else) a few times now, and they’ve been fantastic every single time. Their communication is always clear and timely, and the quality of their work is second to none. My car came back in pristine condition each time, looking brand new. It's clear they take pride in what they do. I wouldn't hesitate to recommend them to anyone in need of a reliable and professional panel beater. Highly recommended!

   1 year ago

1. Leah Aiono ★★★★★

   Had a really good experience here. Fast, provided very helpful guidance, did a great job, and clearly aimed to do right by the car regardless of how profitable (or not) it was for them. Very grateful to Michael and the team, highly recommend.

   1 year ago
2. Mr Apostolakis ★★★★★

   Excellence in restoring car to pre damaged condition. Friendly , Professional Service & Shop So clean too , Has wow factor you think you are going to a dentist that’s how clean it is . I’ve been going there for years Good old fashion service with latest repair & paint systems 5/5 Car was immaculately clean on pick up too & Gold color being potentially the worst color to match 100% perfect color match. Highest Recommendation

   almost 2 years ago
3. Tom Stephens ★☆☆☆☆

   If it was possible to give 0 stars I would. Our experience with Arlington motors has easily been the worst interaction I have had with any service provider of any kind. For context, our stationary car was hit by another car in a parking lot and needed a corner panel and a bumper repaired. They completed the repairs and cut an entirely unnecessary hole in the bumper, to which they admitted fault and agreed to replace. The hole appeared to be cut with a bread knife as the photo illustrates. The replacement part was ordered from overseas with a lead time of 4-6 weeks. This was in July 2021. We had nothing in the way of updates from Arlington, and we had to call them to see where part was. We were told multiple times that it hadn't arrived. 2 days ago (09/11/21) I rang and was insistent on getting an answer. They initially claimed their system had 'frozen' and asked to call me back, to which I told them I would wait on the line for the system to reboot. They then told me that the part had indeed arrived, and had been there since some time in October (they would not tell me exactly when). We then agreed a time to have the new part installed, which happened today. When Trevor called to inform me the work was done and that I could pick up the part, the owner told me that they had to cut another hole in the bumper, and that there was 'always a hole on the back of the bumper' I disagreed, and had photos illustrating that originally this was the case (see below). He then became agitated and told me 'well f*ck you', and hung up the phone. I rang back immediately and advised him that his behavior was unprofessional at best, and he continued to swear at me. Upon picking up my car he continued to deflect blame and insist that a hole had always been there. Arlington motors is an entirely dysfunctional business that I would not recommend to anyone. To be sworn at repeatedly by the manager (Trevor Davies) for contesting the state of our own vehicle is outrageous and an embarrassment to the organization. Avoid at all costs.

   almost 4 years ago

1. Cam Trollope ★★★★★

   You really won't find better than Arlington motors (paint n panel) in Wellington. Professional, assuring, & trustworthy guys. Not the cheapest in town, but very very good. If you need a repairer to take care of your car like it's their own, these are your guys.

   almost 5 years ago
2. Wilfried Bockstruck ★★★★★

   They have a good service and a fast turnaround. Arlington Motors doing a great job and you get after there work a clean car back. Thanks for your service. I will recommend you around under my friends.

   almost 5 years ago
3. Chandrika Prasad ★★★★★

   They are the very best panel work entity in Wellington - masters of their trade, handle customers with professionalism. Their workmanship is second to none. If you want quality work, I will strongly recommend this workshop for you.

   more 7 years ago

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