Stopped into this supermarket after an international flight with my wife, infant, and 4-year-old, and it was genuinely one of the worst supermarket experiences weβve had. The trolleys were absolutely filthy, so bad we couldnβt even put our infant in the seat. The fruit and veg section wasnβt much better, with squashed fruit smeared across the floor and no staff making any effort to clean it up. After getting through a fairly large shop, we went to pay only to be told no checkouts were open and that we had to use self-service. Trying to juggle a baby, a tired child and a full trolley while scanning everything and balancing items on the scale was completely impractical. It honestly felt like customer service wasnβt even a consideration. A really poor experience overall, especially for a supermarket located next to an airport where youβd expect higher standards. Will not return.
Contacts & Location
π Address: John Goulter Drive, Auckland Airport, Auckland 2022, New Zealand
π Phone: +64 9 257 4167
π Website: countdown.co.nz
Photos
Reviews
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HAMISH CURRIE β ββββ
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Aleen Melissa β ββββ
I was at self checkout buying water bottles when I entered one item incorrectly, I asked for assistance from person name Shamjunisha to remove that one particular item but she removed all the items and then asked us did you guys wanted to remove one item only? How stupid was that? We told her that we clearly wanted one item removed,but she just ignored it. She looked sick so I asked her is she wants some water, on which she got really rude and offensive asking me what do mean-what do you mean , I said Iβm asking you politely if she wants some water & she replied she couldnβt understand me. Well I would suggest the store to get someone active, respectful in the front of store. Specifically pointing out - someone who understands English clearly.
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V C β β β β β
Woolworths Auckland Airport, located at 1 John Goulter Drive in the airport shopping precinct, is a well-placed and practical supermarket catering to travellers, airport staff, and locals alike. Open from early morning until late at night, it offers extended hours that make it ideal for last-minute pickups before or after a flight. The store is spacious, clean, and air-conditioned, with plenty of free parking and easy access to restrooms, making it one of the more convenient stops in the area. The layout is straightforward, and shelves are generally well stocked across produce, bakery, meat, and frozen sections. While the fresh produce is mostly good, it can occasionally show signs of wear, though most shoppers find it satisfactory for quick grabs. Staff at the checkouts are often praised for being fast, friendly, and efficient, though like many supermarkets, service may vary depending on the time of day. There have been minor complaints about mismatched shelf pricing or unclear promotions, but these seem to be isolated incidents. One unique perk of this location is that itβs commonly used as a short-term waiting spot for those picking up arriving passengers, thanks to its free parking and proximity to the terminals. While itβs not a destination for gourmet or specialty items, Woolworths Auckland Airport delivers exactly what it promises: a convenient, clean, and reliable place to shop when youβre on the move.
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Adam Lee β β β β β
Easy parking came what I want I got what I need in 5 mins . Great location before you departure on international flight with Budget airline .
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Rex Corbett β β β β β
July 2023 A very pleasant shop to do you weekly shop or to pick up a few things on the aay home. It is a clean shop and has pleasant staff. I would shop here if the need arose again.
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Vincent Milina β β β ββ
This countdown used to be my choice for weekly groceries but since covid has struggled to keep the shelves well stocked. I often go in and it hasn't everything I need or the shelves are depleted. I shop elsewhere now but go in occasionally for milk or bread etc.
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Kantavee Wiengsima β β β β β
Unbeatable supermarket, its location is the best - close to Auckland Airport and next to iBis hotel. This openly late night place offers you a wide range of both local and imported products., as well as fresh fruits, vegetables, and natural items. I, myself, bought a bunch of chocolate and some snacks as souvenirs home. Payment is through cash or credit card, self-service or by cashier assistance. A lot of parking space in front. Have fun shopping at Countdown!
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FAQs
What is the address of Countdown Auckland Airport?
Countdown Auckland Airport is located at John Goulter Drive, Auckland Airport, Auckland 2022, New Zealand
What is the phone number of Countdown Auckland Airport?
You can contact Countdown Auckland Airport at +64 9 257 4167
How can I get to Countdown Auckland Airport?
You can find directions to Countdown Auckland Airport by following this map link