Customs Street Dentist

Photos

Reviews

1. Meg Withrington ★★★★★

   Literally couldn't recommend Catherine and Lou enough! By far the most pleasant dental experiences I've ever had (coming from someone with a dental phobia!). Catherine is incredibly skilled, attentive, takes time to explain everything and answer any questions, super concisous and aware of the patient and the overall vibe is so friendly that you really feel at ease regardless of what work is taking place in your mouth - literally zero discomfort! I'm so so happy with my results, experience and thrilled to have chosen this clinic and Dentist - just wish I found them earlier in life! 150% recommend anyone considering dental work from check-ups, fillings or cosmetic to book with Catherine!

   almost 4 months ago
2. Vicky Bainbridge ★★★★★

   I recently got porcelain veneers from Dr Tony at Custom Street Dentist and I honestly couldn’t be happier. He did such an amazing job making them look natural and the whole process was super easy and comfortable. If you are considering veneers, I highly recommend booking an appointment.

   almost 5 months ago
3. Hayley Morrell ★★★★★

   We cannot recommend this dental practice highly enough. My 12-year-old son has struggled with noticeable discolouration on his front adult teeth for years. We’ve had countless consultations elsewhere, but no one was able to provide a real solution. Within just 20 seconds of meeting Tony, he not only identified a treatment option but immediately ordered what was needed and booked us back the very next day. He then introduced us to his colleague, a specialist in this type of treatment, who carried out the procedure with such professionalism, warmth, and skill. Both dentists were personable, knowledgeable, and incredibly reassuring throughout the whole process. The results have been absolutely life-changing—our son now smiles proudly and confidently instead of hiding his teeth. To see that transformation in him has been priceless. Exceptional care, outstanding results, and great value too. We’re so grateful to the team and highly recommend them to anyone looking for expert, compassionate dental care.

   almost 6 months ago

1. Slow Munch ★☆☆☆☆

   This dental clinic is absolutely terrible. The service attitude is awful and the staff are extremely unprofessional. I was originally told the cost would be around $100, but just as I was about to leave, they called me back and forced me to pay an extra $200. When I asked for an explanation, they deliberately ignored me and offered no reason at all, just insisted I pay. On top of that, they made me pay extra for a “full cavity check,” yet they completely missed one of my cavities. I had to go to another clinic afterward to get it properly diagnosed. The dentist was lazy and careless during the treatment, even chatting casually with the assistant instead of focusing on the patient. Overall, this clinic is untrustworthy, overpriced, and unprofessional. I do not recommend it to anyone. Choose another dental clinic if you care about your health and your money.

   almost 6 months ago
2. Jen ★★★★★

   Today was my 1st visit at customs street dentist for a short hygiene cleaning appointment. Had Elysia as my OHT and she was very friendly and helpful. She explained what can cause teeth staining and ways to prevent it. She was also very helpful and had patience with answering a lot of my questions. The cleaning was also very comfortable and the results were very effective. It was the best hygiene appointment I’ve ever had. Thanks!

   almost 2 years ago
3. Melloney Cornelius ★☆☆☆☆

   I am hoping that writing this review will save another person going through this experience. I had fully done my research and believed I had found the best place for my porcelain veneers. The list is endless of things that went wrong that I have already addressed with the practice 6 days ago and still had no reply. The consultation I had to start with was very good so I felt I had made the right choice. However, I now have sensitive teeth due to the improper whitening product being used on my bottom teeth which I was over charged for. (I was ensured at my consultation that this would not happen) I have had to go through additional appointments, pain and stress due to a faulty veneer being fitted on my front tooth (another 1 hour of constant drilling to remove this) I had yellow 2 week temp. teeth fitted for 2 weeks (photo attached) when removing these they will use a hammer to smash them off. But worst of all is customer service and the aftercare, there is practically none. Do not expect to get an answer to any questions or any pain you may be in as the receptionist is off for 2 days (photo attached) During this process I lost confidence in the practice so sought a second opinion from another cosmetic dentist who was actually appalled at the service I had experienced here who confirmed the veneer that was fitted was sub standard. So my advice is definitely look elsewhere as this as only some of the things that went wrong.

   almost 2 years ago

1. Shannon Farrell ★★★★★

   Today I had Catherine. Haven't been to the dentist in 10yrs as I had a very bad experience well this time it was good She was lovely very understanding. I do have to go back as I need more work done but this is at a low cost and understanding as my teeth need a bit more work on . She did a quote on spot which gives me the time to budget. As I have 8 children good pricing and also very handy if u don't want to drive in and just catch the train. Cost me 5 dollars their and back instead of driving and traffic. 1 minutes walk from britomart train station. All round a good experience

   almost 2 years ago
2. Lalit Bhambhani ★★★★★

   I met Dr Catherine on the open night. My experience was pleasant and she answered all my questions.Catherine gave me the confidence by choosing the right treatment. I would high recommend Custom St Dentist. I am impressed by the quality of service.

   almost 2 years ago

FAQs