REALLY DISSAPOINTING - They DO NOT honour there warrantys. We spent $3700 for not only one, but TWO lounge suits less than a year ago. The recliners started getting busted and material started tearing - we went back to them within the year time frame of the warranty and THEY WOULD NOT HONOUR THE WARRANTY - they couldn't fix it or replace it but were not open to giving the FULL refund. They think that because we still got to use the lounge suits for some time we should have some of our refund deducted !! They are TERRIBLE to deal with when it comes with honouring there warranty - I would avoid buying here and go elsewhere. WHEN SOMETHING IS FAULTY AND THE ONLY OPTION LEFT IS TO REFUND THEN YOU REFUND THE FULL AMOUNT !!!!!! To be very clear - they only refunded $2600 not the $3700 as they felt we had to take the hit in the end. They also charged us a labour cost as well to pick up our old faulty couches.
Contacts & Location
📍 Address: 111 Lincoln Road, Henderson, Auckland 0610, New Zealand
📞 Phone: +64 9 813 9986
🌐 Website: ynlfurniture.co.nz
Photos
Reviews
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Solomon Poi ★☆☆☆☆
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Sandra Aliva ★★★★★
Great service, price & products. Very happy with our purchase table n chairs & matching bar stools. Ordered products online and delivered to wellington that following week. Will be back again. Thank you.
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Praveen Kotra ★★★★★
Great service and straight forward advice. Really sharp deal on price for top quality mattresses and bed frames We shopped around and came back to YNL furniture because they offered exactly what we wanted. Everything was delivered and unpacked according to plan.
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GameHuntingNZ ★★★★★
Alot cheaper than any other shop, easy to deal with.
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Naveen Choudhary ★★★★★
Bought a xfirm king Mattress. The best mattress I have ever bought online, Beautiful mattress. Has all the quality I have been looking for in this mattress. Good communication and response. Recommended ++
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Jen Tayler ★☆☆☆☆
I bought a queen size headboard from here and they delivered a king size. it turned up without a box and they said it was because it was a floor model. I called and spoke up someone who said he'd call me back, then never did. I emailed 6 times and called, text multiple times, no response. it's been months now. very disappointing and terrible service.
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Maagi Jaan ★☆☆☆☆
Terrible Service and products are not good quality. I bought a recliner from YNL and in less than a year the stitching started to come off. I called them to fix the issue but they said they would charge me to do that ! A more than $600 recliner and did not last even a year without tearing, despite handling it so well ( no kids or pets playing on it ever) They never offered to fix the issue and were least interested in customer satisfaction. DO NOT RECOMMEND !
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Nitro Leota ★★★★★
Amazing service easy to deal with. Good recommendations and education on Products and suburb delivery team! YNL Team helped me get exactly what my wife wanted! Happy Wife Happy Life. Tick all the boxes for me highly recommended!
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FAQs
What is the address of YNL Furniture?
YNL Furniture is located at 111 Lincoln Road, Henderson, Auckland 0610, New Zealand
What is the phone number of YNL Furniture?
You can contact YNL Furniture at +64 9 813 9986
How can I get to YNL Furniture?
You can find directions to YNL Furniture by following this map link