Lumino Symes De Silva

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Reviews

1. Alanah Robertson ★☆☆☆☆

   I had a tooth pulled by Dr de Silva in 2022 and had an alright experience, so I decided to go back a few months later. (Yes I know it's been a long time but I'm still angry about it) I had recently developed Trigeminal Neuralgia and had to stop working. I went in needing a new night guard as I have bruxism and had completely chewed through my existing one. It's important I keep my teeth in good health due to my condition. I had a $500 grant from Winz for this. Dr de Silva told me to get a cheap one from the pharmacy and spend my grant on seeing the hygenist because "they're all the same anyway". So I naively took his advice and ordered one online that I would put in hot water and mold myself. (I couldn't find any in the pharmacy). It was SO BAD, it would not mould to my teeth and was a useless waste of $90. The dentist I saw afterwards was SHOCKED that he would recommend that with my serious nerve condition. By the time the "night guard" arrived, I had already had my appointment with the dental hygenist and used up my dental allowance for the year. I then had to go and ask Winz to loan me the money to see another dentist to get a proper night guard made up. Ultimately meaning that I would have money taken out of my benefit every week in order to pay for my medically necessary night guard. Pushing a newly disabled person further into hardship. I've come to the conclusion that as the night guards are made out of house & you have to pay a lab to make it, you get less profit than if I was to spend that same $500 seeing one of your practitioners. Dr de Silva clearly cares about money more than his paitents. I will never come back here. Also the entranceway smells like urine.

   almost 3 months ago
2. Toula Matsis ★★★★★

   Ravi has been my dentist for over 15 years and I wouldn't go anywhere else - he is always super kind, thorough and informative. I also saw a new hygienist last week, Durrah, and she was absolutely fantastic. Highly recommend!

   1 year ago
3. Happy ★★☆☆☆

   Pro: were really helpful and patient with payment options while i sought support from WINZ and elsewhere Cons: said I had to wait 5 months for a hygienist appt, I booked in but when it came time for the appt, they had no record of my appt. Also said I needed 2 fillings, I went to another dentist at The Wellington Dental Practice and was told that the 2nd was not necessary.

   1 year ago

1. L K ★☆☆☆☆

   I would not recommend this place for a teeth clean and polish. I went some years ago and it was absolute agony. The dental hygienist was practically carving me a new gum with the dental floss. I said I was in pain and asked her to be gentler and she just refused and said this is what you've come in for. I was scared to get another clean for ages. I've just had one by a different hygienist and it was great. There was no discomfort whatsoever and my teeth look so nice. I realise now I should've stopped the hygienist and gone somewhere else. This dental hygienist should be censored for single-handedly putting people off having their teeth cleaned.

   almost 2 years ago
2. Graeme Wooller ★★★★★

   One of the Wellington Region’s best and largest dental clinics outfitted with the latest digital dental technology. Using cutting-edge modern technologies and materials, who provide expert advice to maintain the health of your teeth and gums.

   almost 3 years ago
3. Lars Schmidt ★☆☆☆☆

   This place is going downhill. I'm the last of my family and friends moving to another dentist. I'm sick of repeatedly being treated like scum by the admin. Repeated cancellations hours before the appointment for doubious reasons and then have to wait for months again.Unfriendly, unqualified and rough admin Staff who don't care. Don't go here if you want a bettter experience.

   almost 3 years ago

1. Jackie Harris ★★★★★

   I'm a dentists worst nightmare, with very weak teeth and a slew of dental nurse stories which have left me with a dental phobia that would rival few. These guys were patient and caring and gently helped me step through a tooth extraction that I had delayed far too long. I felt listened to and was not pushed any faster than I was able to go. Emily, my dentist and her assistant (whose fingers I may have broken while holding her hand), were both amazing and Sharyn, their office manager was also brilliant, checking in on me and making sure I didn't bolt out the door before my appointment. I have a lot of work that still needs doing and I'm feeling that I can proceed with these people, which is saying a lot for me. I highly recommend these folk if you have any dreaded dental phobias or find the dentist a difficult place to visit.

   almost 5 years ago
2. Crystal P ★★★★★

   I've had to have a fair bit of work done recently, and for someone who generally isn't fond of going to the dentist, each time has been a positive experience here. Rebecca has been absolutely fantastic, and I feel at ease in her care. She explains everything concisely, goes the extra mile, and patiently answers any of my questions. I have had a wisdom tooth extracted by Andre, who was also fantastic - he explained everything clearly, addressed any of my concerns and kept me calm (I was quite nervous). The extraction went smoothly, was painless and quick! Lastly, I have had hygienist treatment with Louise, who was lovely and again, explained everything clearly to me and patiently answered any questions. Reception staff are polite and professional and whenever my appointment happens to run a bit late, I've never been rushed and get the most out of my appointment/time with the dentist.

   more 6 years ago
3. Melanie Gregory ★★★★★

   This is the best place ever to get your dental work done, especially for nervous and anxious patients. My family and I have been seeing Ravi for many years now and have all always had the best, pain free experience and results. Always on time, very easy to get an appointment, affordable, and all the staff are very helpful and kind. Ravi takes the time to answer all your questions and the receptionists at front desk are helpful and kind. Thanks, Symes de Silva!

   more 9 years ago

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