📍 348 Rosebank Road, Avondale, Auckland 1026, New Zealand
📍 Address: 348 Rosebank Road, Avondale, Auckland 1026, New Zealand
📞 Phone: +64 9 820 7273
Trevor is the most amazing vet who genuinely cares about his patients, and went above and beyond to make sure that my fur baby received the right treatment. Always like to share good feedback so others can see and spread the word about great small businesses. Thank you so much, Trevor!
The vets at the western emergency after hours vet clinic have been absolutely amazing to our three cats over the years. My family and I are especially grateful to Trevor Hing for the above and beyond treatment he gave to our older boy. Giving us his personal number for updates on his condition (and to message if we had any questions or concerns when we brought him home), and when it was finally the end of the line for our boy he was so compassionate to him and to us and made the process a lot less stressful/sad than it could have been. Especially grateful for the price of care, a good option for those that care for their furry family members but can’t afford the arm and a leg vet prices. Highly recommend the WAHEVet team!
DO NOT GO TO THIS PLACE. People need to be more aware. I don’t usually leave bad reviews, but this experience was so horrible I feel obligated to warn others. First of all, the clinic itself is in terrible condition — it’s old, poorly maintained, and not at all sanitary. The waiting room, which should be a low-stress, clean space for pets and their owners, smelled strongly of vomit and was extremely unpleasant. The mats were dirty, and the cabinets were cluttered with used needles and disorganized medications — it was honestly disturbing. The staff were also unprofessional and came across as untrustworthy. I felt no confidence in their care or communication. The good reviews here either have to be extremely outdated, overly delusional or completely blind to the reality of how this place is run. Avoid this clinic at all costs — there are much better, cleaner, and more compassionate places to take your pet. There’s a reason why this place isn’t as common as the others
There are no words to describe this amazing experience. Trevor and Gina (Dragona) gave my cat a second chance at life when she was so close to the end. They are not only highly experienced and incredibly smart doctors, but also deeply empathetic and truly amazing people. I feel so lucky to have been referred to this clinic. Girls who help as nurses are so amazing and kind too!
I had a great experience with this vet clinic! They took excellent care of my dog, Sandy. The staff was kind, professional, and clearly cared about her well-being. They explained everything clearly and made sure Sandy was comfortable throughout her visit. Highly recommend!
What a life saver Mark was with our late night emergency. You will be our first port of call for future after hours needs. Thanks so much for your help. Jane
They saved our little boy whom was almost dying. He had PU surgery and healed well. Big thanks to them, especially Santina.
Never take your animal here! This place is filthy and unhygienic. The hospital cages room door was left wide open with distressed animals exposed to noise, people and pets constantly coming and going. Trevor Hing told us that the lump that had come up on our dog overnight was a growth that needed surgery which he wanted to perform immediately @$1800. No tests, no questions, no confirmed diagnosis, just hand over your money and your dog and forget about the filth and certain infection that would be sure to follow surgery there. Hence we did not leave our dog there! We insisted on antibiotics as we felt the issue was an infection we had seen him with once before and which was confirmed at our own vet with a simple and instant syringe test on Monday. Had we not insisted on antibiotics our dog's health and life would have been at risk by Monday morning. This place should not be allowed to practice. Avoid it at all costs.
On June 17, 2023, I visited this facility with my severely ill dog, Buster, at the SPCA's advice. Trevor Hing, a very agitated vet, met me. As soon as I walked into the room, Trevor gave me the impression that they wanted me to go. Trevor argued, gave a hazy diagnosis, and was unlikely to provide any additional information unless it included money. Trevor actually hurried me along because they had other patients to attend and I had only been there for ten minutes. After getting a second opinion, my dog is now in canine heaven. Although it's obvious that Trevor struggles under pressure, no one - and definitely not in this situation - should feel like they're a bother. Never again will I visit this facility.
Never ever in my entire life have I been treated this terribly by a vet, came in the other night to take my dog who was very ill. The vet I believe was Mr Hing. He was extremely rude and frustrated with our Dog who was too scared to enter his room, no professionalism he gave our dog a jab without even telling us what it was or what illness our dog had. He continually yelled out instructions to keep our dog from wiggling around while getting his shot and then he yelled out "THATS HOW YOU CONTROL YOUR DOG" after giving the jab to our dog he said get outside take your dog to the car. This man should not be working with any pets, please everyone if your pet is needing urgent care please do not come here. If you care for your pet take them to another clinic
Western After Hours Emergency Vet Clinic is located at 348 Rosebank Road, Avondale, Auckland 1026, New Zealand
You can contact Western After Hours Emergency Vet Clinic at +64 9 820 7273
You can find directions to Western After Hours Emergency Vet Clinic by following this map link
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