Harbour City Travel

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Reviews

1. Michael Öberg ★★★★★

   I can’t recommend Harbour City Travel in Wellington highly enough. Their personal service is truly outstanding — the team takes the time to understand your plans, preferences, and budget, and they always make you feel like a priority. What really sets them apart is how they step up when things go wrong. When my flight was unexpectedly cancelled, they handled everything quickly and calmly, rebooking my travel and sorting out the details before I even had time to stress. It’s such a relief knowing there’s someone reliable in your corner when plans change. If you want friendly, knowledgeable professionals who genuinely care about your trip and are always there when you need them, Harbour City Travel is the place to go. Highly recommended! I've been using them for seven years now and use them three times a year. The service is always outstanding.

   almost 3 months ago
2. Michael Scarpa ★★★★★

   Absolutely excellent! Great help planning the trip, excellent and very knowledgeable advice, and great support when things don't go according to plan. Highly recommended!

   almost 4 months ago
3. Corran Crispe ★★★★★

   As always, Barbro is efficient, accurate and really knows her stuff when it comes to planning and booking overseas travel. I would trust her to make all my travel arrangements, she is excellent.

   almost 3 years ago

1. Johanna Merenheimo ★★★★★

   I can't recommend Harbour City Travel highly enough! Once again their customer service was outstanding. Within a few days notice we had to find flights for my son to come back to NZ from Europe and Barbro & Maria made impossible to possible. Their flexible working hours and commitment to make these flights happen was absolutely amazing and heartwarming. I wouldn't use any other agency ever again.

   almost 5 years ago
2. David Marshall ★★★★★

   “Like many other couples planning an overseas trip this year (in our case to see a new granddaughter in England) our plans have been thwarted. So instead we planned a South Island road trip to see some of the places we have not been to before. Maria, from Harbour City Travel, has been invaluable in turning our plans into reality. We told her of the dates we wanted to travel, a number of places we wanted to include like Doubtful Sound, the Hermitage, white heron watching, Jackson Bay and others and she suggested a number of places we would not otherwise have thought of, all of which turned out to be excellent ideas. She arranged all the accommodation, tours, Interisland Ferry bookings, in fact every detail but also kept in close touch by ‘phone and e-mail to check it was what we wanted, And then the whole itinerary including maps for each days driving, and vouchers for tours and ferry etc. was loaded onto an app for our i-phone. Welcome to the new world of paperless travel! There was not one detail of the arrangements for our three-week tour which went wrong. Since returning we have had an extensive “debriefing” meeting with Maria to tell her in detail of our experiences, something we have not previously had with any travel advisor. With her extensive knowledge of domestic travel arrangements, we would not hesitate to use Maria’s expertise in planning another domestic trip. Admittedly Hokitika does not have quite the same ambience as London but New Zealand scenery is still world beating! David and Gabrielle Marshall”

   almost 5 years ago
3. Peter Zimmer ★★★★★

   A friend recommended Barbo and Chris. I just completed our second overseas booking with Harbour City Travel. We enjoyed prompt and knowledgeable service. And Stephen found us well priced return flights to Europe in the high season with a relatively short notice. Thank you very much for your help.

   more 7 years ago

1. Dave Scott ★★★★★

   While in Scotland, a family situation meant an urgent need to arrange return flights home. Brydie at Harbour City Travel was a great help to us. We greatly appreciated this support as it meant we could focus on closing off our visiting with the knowledge our travel back home was being arranged.

   more 8 years ago

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