Got booked for 1pm on the phone. Got called by the receptionist at 1235 saying I was late and should’ve been there 5 minutes ago to fill out forms. I never got told to be there 30 minutes early. I told her I would be there at 1250. We had to drive an hour with an 8 month old to get there. Arrived at 1250 and filled the forms out in 5 minutes before my 1pm appointment. Sat there till 1.25pm with a busted knee when I finally asked why I hadn’t been seen the receptionist told me my spot had been replaced by someone else. Such poor communication particularly with the receptionist clearly seeing I couldn’t walk and being told we had our baby with us for such an expensive activity. The actual MRI was fine.
Contacts & Location
📍 Address: 7 Polarity Rise, Silverdale 0932, New Zealand
📞 Phone: +64 800 497 297
🌐 Website: radiology.co.nz
Photos
Reviews
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Brad S ★☆☆☆☆
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Tianjiao Zhang ★★★★★
The booking was really quick and easy; all the staff were very friendly and nice. The nurse and doctors are very kind and professional. Great experience!
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Marie Adlam ★★★★★
Great service and very friendly. Thank you so much. We will definitely let our family and friends know.
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Eunice Kennedy ★★★★★
The staff were caring and friendly, very informative of every procedure. They made me feel special. Thank you
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Lydia Ellis ★★★★★
Lovely experience - reception were kind when I had a challenging time due to a sick child at home and needed to change appointments urgently. Radiologist was so nice and made me feel very comfortable. Thank you
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Jo Cripps ★★★★★
Fantastic service, the people were kind, caring and very considerate. I felt so at ease with the procedures and was given excellent communication that made everything so easy. A fabulous experience and it was easy to find, park and access.
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Michelle Leigh ★★★★★
The appointment was more relaxed than I expected. No waiting, loads of parking. The team were lovely and made me feel comfortable and treated with dignity and respect. Everything was explained clearly and my questions answered. Highly recommended.
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FAQs
What is the address of Mercy Radiology Silverdale?
Mercy Radiology Silverdale is located at 7 Polarity Rise, Silverdale 0932, New Zealand
What is the phone number of Mercy Radiology Silverdale?
You can contact Mercy Radiology Silverdale at +64 800 497 297
How can I get to Mercy Radiology Silverdale?
You can find directions to Mercy Radiology Silverdale by following this map link