New World Hobsonville

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Reviews

1. Blair Hebden ★★★★★

   I have no idea why, maybe they've got someone who knows their stuff, or maybe they made a deal with a leprechaun, but this is, hands down, the best bakery stuff from a supermarket I've had. Try the donuts, scrolls, and afghan cookies. Keep it up team!

   almost 4 months ago
2. Danielle Cranston ★★★★★

   Had a lovely experience today. Helpful kind staff, my 3 year old fell asleep on my shoulder while juggling the fun small trolly he was adamant to have but decided a nap was better suited. I had a lovely staff member walk past off to stock shelves offering to get me a bigger trolly, happy to stop what she was meant to be doing to help me, I thanked her but passed on the offer as I had everything i needed. Got to the self service check out and while I was managing, another staff member offered to scan it all for me, it was super kind and I didn't pass on the offer this time. Two kind caring ladies offering to help, go above and beyond their jobs is greatly appreciated and certainly made a difference in my experience today.

   almost 4 months ago
3. Florence May ★★★★★

   I absolutely loved your Portuguese tarts — they were the best! I’ve been looking for them lately but can’t seem to find them. Where have they gone? Hope to see them back soon!

   almost 5 months ago

1. margo thompson ★★★★★

   Fantastic service, very clean, fish and deli sections have a great range. Staff really nice to.

   almost 2 years ago
2. Sherman Ng ★★★★★

   My absolute favourite supermarket! Super spacious, not overly busy and has products not available elsewhere.

   almost 2 years ago
3. Tina Graham ★★★★★

   This is one of the best supermarkets I have been to in Auckland. Super clean, great aisle space and layout. Great product presentation. But above all fantastic, helpful staff. They packed my bags and put them into my trolley. Thank you!

   almost 2 years ago

1. Aicha ★★★★★

   This is an excellent concept supermarket and a perfect fit for the Hobsonville lifestyle. So many organic selection, fresh made products like sushi, bakery, hot food, and your other everyday needs. Don't know why New World has a reputation of being expensive when it's prices are so similar to Countdown. Check this place out, you'll walk out with something tasty everyone. I've been back here for their delicious fresh sushi every time. They also have EV charging stations and plenty of parking.

   almost 4 years ago
2. J H ★★☆☆☆

   Great new location, lots of corridor spaces to navigate. Plenty parking spaces too but spaces for reversing and manuvouring are limited - reversing out of a space can be a challenge for some. If you drive anything that is longer than a Corolla or swift, you will know what I mean. Good range of selections, tidy and clean. Whole Eye fillet of red meats are frech and great values!! Not a full size store like Albany or ones in Hamilton, but brings competition locally that's for sure. We are very disappointed about the services we received today. We also shop at Kumeu and Albany and Eastridge stores so we are making qualifying and comparative comments. Realising this is their opening week and everyone is busy... It appears that they are short of staff and most of staff are looking tired and NO SMILES..NO Smiles whatsoever, and can be a really put-off for some customers looking for good shopping experiences at a brand new site.... Soem of staff looked exhausted.. you would think even with reluctance, they will pretend to smile for at least the duration of first week.. But they decided to come across as arrogant and cold... including supervisors at the Lotto desk plus a rather tall individual crew looking like a store manager, standing there, chatting away with a group of customers whilst rest of crews were feverishly working away at the queues. Some customers were left waiting up to 4mins in between when Lotto desk was not manned as the supervisor went to override transactions at other counters (remmeber this was a Saturday afternoon where more purchases are made for Lotto) Not very appropriate. This was on the first Saturday afternoon 4pm during the opening week. We expected better services and proactive greetings from staff to make customers feel welcome. This shoud include staff doing stockings on the floor. We get better services up the road at Bunnings, Pak and Sav. No smiling services hence the 2 star rating. New world's RRPs are more expensive than Countdown and Pak and Sav, therefore the customers are entitled to expect warmer and friendlier services to say the least. First impression is everything especially when you are paying premium for same items here but you could get them for cheaper elsewhere. Disappointed after all the hypes and waiting. Unlikely to return to this particular store of New World.

   almost 5 years ago

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