Contacts & Location

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📍 Address: Fernhill Drive, Westgate, Auckland 0814, New Zealand

📞 Phone: +64 9 832 5382

🌐 Website: shop.countdown.co.nz

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Reviews

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  1. bm zedku ★☆☆☆☆

    Watch that the ‘special’ prices are applied at the checkout. First time I put it down to a mistake but it’s happened again that the special price is not applied and the lovely staff have to do it manually . I wonder how many people notice the extra charges at the till?!

  2. velvet ★★☆☆☆

    Today I was in your store, and saw a guy walk out of the store with a basket filled with chocolates frozen items, meat etc, he didn't stop to pay, just walked straight through and out the door. I went straight to the checkout operator, and told her, she just steered and carried on serving, I'm just wondering why I went and paid for my groceries honestly, why should we bother, Woolworths don't mind if you walk off not paying, as it was proven today .No wonder people are ripping you off with staff like you have

  3. Nesh khalifa ★★★★☆

    Nice little Woolworths in the middle of the westgate town. The place looks clean and tidy. Customer service was nice. Heaps of parking outside.

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  1. V C ★★★★☆

    Woolworths Westgate, located in the heart of the busy Westgate Shopping Centre, is a large and modern supermarket that caters well to the fast-growing West Auckland community. The store is spacious, clean, and well-organised, with wide aisles and a strong range of products across all departments. From fresh produce and meats to bakery goods and household essentials, it’s easy to find what you need. Staff are generally helpful and efficient, and the self-checkout area helps move things along during busy periods. Because of its location within a major shopping hub, Woolworths Westgate gets a high volume of customers, especially in the evenings and on weekends. While the store usually handles this well, there are times when shelves can empty quickly—particularly during sales or public holidays. Pricing is standard for Woolworths, though budget-conscious shoppers often compare it with nearby Pak’nSave or Countdown for better deals on bulk items. Parking is a big plus here, with plenty of space available around the centre, and the location right off the motorway makes it convenient for those travelling from nearby suburbs like Massey, Hobsonville, and Kumeū. Being part of the wider Westgate development, it’s easy to pair your grocery shop with visits to other major retailers, cafes, and service stores. Overall, Woolworths Westgate offers a reliable and comprehensive shopping experience. It’s a great choice for a full weekly shop or quick top-ups, with a broad product range, efficient service, and easy access. While it can get busy at times, the convenience and variety make it a trusted option for many West Auckland locals.

  2. Dave Vaughan ★★★★★

    Sweet countdown that doesn't suffer from the costco traffic that the other one across the main road does. Has been fully updated to that fancy new world style version that countdown people will understand what I mean.

  3. Bethne Clark ★★★★★

    Very good, pity we have to go back into the past. Like Woolworths is a past event. Not sure if it will work for me

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  1. Anita Phillips ★★★★☆

    Always very tidy and well stocked. I do get a little lost when trying to locate some items as I can't figure out the logic behind shelf placement. The majority of the shop is self explanatory though. I did prefer precious layout.

  2. Stephanie J ★★★☆☆

    I normally wouldn’t make a complaint nor leave a negative review. However, I regularly shop here and see a lot of friendly and polite staff but this time I’ve been served by very very rude and unfriendly staff so made a complaint to countdown customer service. And they said it would take three days to respond, it’s been five days with no respond.

  3. Michael Michael ★★☆☆☆

    Don’t enjoy shopping there. It’s seedy and not much stock especially in the ready to eat meals section. Delicatessen poorly staffed. You’re better off going to Northwest though there’s often poor stock availability there as well

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FAQs

What is the address of Countdown Westgate?

Countdown Westgate is located at Fernhill Drive, Westgate, Auckland 0814, New Zealand

What is the phone number of Countdown Westgate?

You can contact Countdown Westgate at +64 9 832 5382

How can I get to Countdown Westgate?

You can find directions to Countdown Westgate by following this map link

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