Spex Eyewear

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Reviews

1. Julie Bolton ★★★★★

   What a fantastic experience i had at Spex today. As soon as I walked in I was greeted by a lovely lady who helped me find a beautiful pair of glasses. She was very encouraging (as I said i dont think I suit glasses- but needed some to protect me in my old age. She gave me heaps of styles and encouraged me to head outside and try them out etc. Just nice to feel so nice while shopping actually. Thank you

   almost 4 months ago
2. Chris Radford ★★★★★

   Excellent service and really helpful staff, both myself plus my other half have got glasses from here and they are reasonably priced with a great selection of options. Best optician in Napier imo.

   almost 9 months ago
3. Laura Prince ★★★★★

   Finally I found somewhere that stocked my favourite Sunnies! Such an easy process buying online from Spex Eyewear. Only took a couple of days to arrive, with good communication about delivery. Arrived beautifully packaged with a sweet wee note. Thanks Spex team!

   1 year ago

1. Zane and Jane Millar ★★★★★

   My husband and I are so happy with the service we received from the staff at this shop. A very knowledgeable lady served us. Excellent selection of high quality sunglasses. Very happy with our purchase.

   almost 3 years ago
2. Alex Karlin ★★★★★

   Great price and communication and super quick delivery from the Napier store. There was a note in the box which was a very nice touch. I know where I'll be shopping for my new sunnies next time.

   almost 3 years ago
3. Ashona Klopper ★☆☆☆☆

   Young sales lady was wonderful and helpful but can’t say the same for the older sales lady. She was rude, passive aggressive and treated me like I didn’t belong in the shop. Will never support store because of her attitude.

   almost 3 years ago

1. Kiara Klopper ★☆☆☆☆

   Absolutely horrible experience. Was treated like I couldn’t afford to be there by the older woman working there after I’d asked if it was possible to price match another store. She made multiple offhand comments, insinuating that I couldn’t afford to buy the sunglasses and made it seem like it was a hassle to serve me. The younger girls working there were lovely and I’m sorry that they missed out on the sale. Will never be coming back here and would recommend avoiding the racist old woman!

   almost 3 years ago
2. WlLSHY ★★★★★

   Very pleasant online shopping experience! I ordered some sunglasses online that were unfortunately out of stock. The Spex team were quick to let me know, even providing me with alternative options. In the end I chose to stick with my original order to which they gave me an ETA (which was accurate!) as they had to be shipped from their supplier. Once my package arrived it was wrapped very nicely and even included lens cleaner and a handwritten thank you note! I always appreciate it when businesses focus on the small details - it makes the whole shopping experience that much better. Thanks Spex team!

   almost 3 years ago

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