Hated our stay with dome.. pictures are a false representation of the worn out and old property!! Asked to refund atleast one day but they have a strict non refundable policy which made our anniversary stay really pathetic !! Old and worn out carpets and typically smelly rooms.. no contact person on property which made it super difficult to communicate!
Austin Whiteman★★☆☆☆
Unfortunately for us this property was just not for us. We’d booked through our travel agent as we were on a month tour of NZ. They recommended it. We saw the published photos of the property and said yes. We were allocated a pacific view room with double occupancy. However the reality turned out to be something different on arrival. It was certainly not what we expected based on the published room photos. We were given what I would describe as the worst room in the property. It did face the ocean. That was the only thing going for it. It was smaller than any other room in the property. Smaller than any 5 star hotel room that I’ve stayed. It was tired, carpet was badly worn at the foot of the bed. 2 basic metal framed chairs to sit in. No decor or colour apart from 1 print of the night sky on the wall. Walls and skirting were marked quite badly. This was not 5 star accommodation. I would say all the common areas were tired as well . Additionally no staff on site. I can’t speak for any other room. Maybe they were fine but ours was not. Our room was pacific view Studio 1. We spoke to our agent and moved to another hotel.
Diana B★★★★☆
Note: you need to check in online beforehand as there is no reception here. As a UK traveller, we couldn't do this without Internet but were eventually let in by the faceless voice. Room very good, nice bathroom, free laundry facilities and a little sun terrace we're good facilities. Location very good but parking a bit of a nightmare until you work out the different zones, charges and times. Do visit the Art Deco Trust in the next street and take a tour.
Anton van den Berg★☆☆☆☆
I recently stayed at The Dome Boutique Apartments and unfortunately, my experience was marred by a serious breach of privacy and security. On one evening, another guest entered my room with a key, mistakenly believing it was their own. This was a deeply unsettling experience, and I immediately reported it to the hotel.
The initial response from the hotel was disappointing, as they blamed me for leaving the door unsecured without conducting any investigation. They assured me that no other guests or apartments had access to my room. However, video evidence (which I provided) proved otherwise: the neighboring apartment’s (#2) key was identical, allowing the guest to access my room without any issue.
It’s alarming that a fundamental principle of hospitality—ensuring the safety and privacy of guests—was so blatantly overlooked. Despite raising my concerns, the hotel failed to take accountability or offer a satisfactory resolution.
I would not recommend staying at this property if privacy and security are priorities for you. The lack of proper investigation and dismissive response have left me with no choice but to leave this review
Darren Parker★★★★★
Superb location central in Napier with beautiful sea views enjoyed from the room or on the balcony. Great bedroom, with comfortable bed. Spacious and well equipped with homely needs and an excellent stereo system. Little touches like coffee, tea and milk. This was one of favourite places we’ve stayed at here in NZ on our travels. Bike trips out to the vineyards etc. Tourist office directly opposite the apartment
Eric Scholtz★★★★☆
Great studio rooms, really nicely appointed and prepared. Great balcony views
Joanne Biel★★★★★
The Dome is a lovely place to stay ,very clean and had everything we needed. Great views
The rooms are great , only one thing is the seating is getting a bit old and is not good for people with bad backs.
David Hill★★★★★
Easy access. Perfect location and spotlessly clean. There is no on-site car park, but it's an easy walk away. The design and layout is great, perhaps slightly tired, but great design makes it even more chiq. Loved it.
Christine Pattison★★★☆☆
The room was nice and large. Loved the walk in wardrobe. Locations was ideal. It was finishing touches that made it miss the mark. Rain shower but the wand didn't work. Spa bath except the spa part didn't work and the shower wand dribbled. A very ugly water stain on the roof of the lounge area. To truly be 5-star and value for money you need to add those final touches. The self-check in/lack of a reception and barely seeing any staff was not welcoming.
Stella Penberthy★★★★★
Loved the place, felt like we were living in true luxury. The views in the cape view penthouse were exceptional, the night we were staying we all were standing on the balcony watching the moon rise upon the water. The only issue was small maintenance work such as chips on the balcony other than that it was a perfect stay.
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FAQs
What is the address of The Dome?
The Dome is located at 101 Marine Parade, Napier South, Napier 4110, New Zealand
What is the phone number of The Dome?
You can contact The Dome at +64 6 835 0707
How can I get to The Dome?
You can find directions to The Dome by following this map link
