Auto Super Shoppe Cambridge

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Reviews

1. Nathaniel Humphrey ★☆☆☆☆

   Came in to check a warning light and tires. They quoted us $900 for 2 tires, a wheel alignment, and a puncture repair. A few other mechanics quoted $400-$500. As for the warning light, they said $50 for diagnostics, then charged $100 after it was done, and they gave multiple POSSIBILITIES as to why the light MIGHT be on, so no clear diagnosis. On top of that, the woman at the front was very rude and intense. Maybe it was just a bad day for her, but from other reviews it looks pretty consistent.

   almost 8 months ago
2. Nicole ★☆☆☆☆

   Disappointing and unnecessarily stressful. Had a pre-purchase inspection done here (not by my choice) on a car that passed a WOF just a month earlier — and it failed. I was told it was “unsafe” due to my lowering springs, which multiple other mechanics later confirmed were fully compliant with VIRM guidelines. The springs are seated correctly, unmodified, and don’t require straps or ties to hold them in — nothing unsafe at all. The attitude from the woman at the front desk made the experience worse, she seemed oddly pleased about the fail. It felt more personal than professional. This whole ordeal caused unnecessary stress and nearly cost me the sale of my car. I can see why they have the lowest rating across Cambridge. I wouldn’t recommend this workshop based on my experience.

   almost 8 months ago
3. Robbie ★★★★★

   Our road-trip saviours, they got us in, diagnosed the issue same afternoon and while we were waiting for our issues to be fixed, they were extremely accommodating and great guides for things to do locally, even with our dogs. Very friendly team and very happy with the end result. Thank you from all four of us, we completed the rest of the trip with confidence and no issues!

   1 year ago

1. Whyte Aaron ★☆☆☆☆

   Worst mechanic ever. They tried telling my partner her exhaust manifold was cracked and denied the wof, then wanted to charge $1500 for a secondhand manifold. I went to 2 other mechanics to double check as the car is 2017 and exhaust manifolds don't just randomly crack. Both mechanics said there was nothing wrong with the exhaust manifold. Also, they tried to tell me I requirednew tyres even though there was 3.5mm tred left. Do not go here!

   1 year ago
2. Roy Lewis ★★★★★

   Excellent service centre Our classic Merc failed its WOF due to steering coupling. Part was ordered by Autoshoppe Cambridge and fitted a few days later. Car was ready in a few hours of dropping it off. Friendly staff too. Will definitely use again and highly recommended. Thank you Autoshoppe.

   1 year ago
3. J Coleman ★★★★★

   Great place and very cost efficient. If your after no fuss and getting the work done right then come here. Highly recommend

   almost 3 years ago

1. Taylor cooper Nz ★☆☆☆☆

   Overpriced & poor service. After 6months a part they replaced broke. When we took it back to be replaced we were charged an additional $400 for labour.

   almost 3 years ago
2. Ka pai carpool ★★★★★

   Guys looked flat out with work but still took the time to talk to me and organize getting my work sorted ASAP Best prices in town and top quality work

   almost 3 years ago
3. My Phone ★★★★★

   Great service and great work spoke to Tim and he sorted me out and got the job done right

   almost 3 years ago

1. Byron Posselt ★☆☆☆☆

   Price - appalling Service - less than desirable Experience - having emphasised I was a student there was still a sales pitch to get me to spend the money on top of the line headlight polish to get a wof re check. The crux of my issue is that there was an oil leak and after fixing it the engine bay was left in an absolute mess by the people and when I spoke to the lady behind the counter she seemed less than interested. Will not be going back and would recommend elsewhere. Franchise should be ashamed

   almost 3 years ago

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