arrived to pick up an item that had been placed on hold by a service desk representative. When I got to the store, it had already been sold to another customer. I was then told that they cannot hold items due to their terms and conditions. The problem is this was never explained to me over the phone. This comes down to poor communicationβcustomers need to be clearly informed about stock levels and the storeβs policy on holding items. A simple explanation like βwe donβt hold itemsβ would have saved me the trip and the frustration. Overall, this was a very disappointing experience. Better communication and staff awareness of store policies are needed.
Contacts & Location
π Address: 199 Marshland Road, Shirley, Christchurch 8083, New Zealand
π Phone: +64 3 966 6598
π Website: repco.co.nz
Photos
Reviews
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Greatness JR β ββββ
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Charlie Norris β β β ββ
Received a Xmas gift today that had been purchased & picked up a month ago but was sold from behind the counter in slightly damaged boxβ¦. Have opened today as a gift to find it was incorrectly packaged & damagedβ¦.. seems as though it may have been previously returned & then resold without repair. Coming in tomorrow to hopefully resolve.
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Karen Hill β β β β β
Great Customer Service here, helpful information, I landed up buying a Car Battery on sale too
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Monsieur Niegel β β β β β
went to do my first ever oil change on my car today and kali helped me find everything I need and she had suggested to change my air filter and cabin filter. And she was right they were dirty, she deserves a pay rise.
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Tanekaha Penfold β β β β β
I changed my oil for the first time today and Kali at Repco could not have been more helpful, I told her I needed a new filter + oil and within 5 minutes I was out the door with exactly what I needed! Wonderful service Ill be coming here from now on :)
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Joby Jose β β β β β
Great deals and affordable price . Staff members Liam and Sophia were great help
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Albie Sharples β ββββ
Repco should stand for Rip Every Poor C??? OFF sadly they don't honor price match now days are not worth shopping at
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Unzoned β β β β β
Had a great chat with Anthony who was super knowledgeable about all things car related. Confidently had me leaving the store knowing what I wanted to know and more, as someone who works in retail his laid back but thorough approach is the best service you can ask for. Big up bro, will be my go to store from now on.
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Phil Wright β ββββ
I went there for a product at the shirley branch that the computer stated was in their store. I said to the salesman that was not good enough and to upgrade his system. He was quite rude and when I said I would write a review he simply said please myself he's not to bothered. This I find is definitely not acceptable.
New Review
FAQs
What is the address of Repco Marshland?
Repco Marshland is located at 199 Marshland Road, Shirley, Christchurch 8083, New Zealand
What is the phone number of Repco Marshland?
You can contact Repco Marshland at +64 3 966 6598
How can I get to Repco Marshland?
You can find directions to Repco Marshland by following this map link