Auto Super Shoppe Te Awamutu

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Reviews

1. Hans & Elly Pieper ★★★★★

   I was impressed with the service I received from Deane Mark Auto Super Shop, Rickit road ,Te Awamutu : My car was leaking oil .It was not triggered by the usual causes .,and very hard to find . Only thanks to staff dedication and commitment ! ,they found it . As well , they kept me in the loop during the whole process ,and asked for my permission, before every next suggested option. Thanks Conrad . As always , the friendly reception staff is very welcoming and helpful. Thank you I can highly recommend this auto shop service .

   almost 3 months ago
2. Ari TH ★★★★★

   First time using Auto Super Shoppe in Te Awamutu and I'm very pleased I came across them online. Both friendly and knowledgable with great advice, and they were happy to keep costs down where possible, always checking in with me to see how I wanted to proceed. I'll definitely be back when I next need their services!

   almost 3 months ago
3. Mackenzie Dunn ★☆☆☆☆

   Worst service I’ve ever experienced with any mechanic. Car was dropped off Monday morning for a radiator hose that had fallen off. I was contacted on Monday I was told my car would be ready by Tuesday or Wednesday. Then got told on Wednesday not till the end of the week. Finally on Friday before long weekend they had put the new radiator hose in early that morning but didn’t test the engine until later that day. Comes Tuesday that they haven’t even finished with the car. Why is it taking so long? Still waiting to get my car which I have to travel to pick up. Wouldn’t recommend this place to anyone, terrible communication I am always the one asking for updates. Just would also like to clarify that the response from the company below is utter nonsense and that is not true at all. We let the insurance company know what had happened and they were also surprised that they took so long to let the insurance know that the car is needing to be repaired. Insurance confirmed with us that it took them 3 days before contacting the insurance company when the reception had called on that Monday saying they will contact insurance asap. I also have a baby and had no car, they were aware of this. There also seems to be only one mechanic working on cars because the one that was working on my had to keep going to call outs which was why my car took so long to be fixed it’s not good enough. So unless you want to be mucked about for 2 weeks don’t go to them. I’d also like to add that my insurance informed us that they approved of the claim as soon as they received it so they were very quick just not the mechanic. We ended up taking our car to another mechanic after they had told us there was another problem about the alternator bearings. The machine at auto super shoppe don’t seem to know the difference from the alternator bearings and the steering columns as this is what we were told by a new mechanic

   almost 4 months ago

1. Aimee ★★★★★

   I called up for a car service and they were able to fit me in within 24 hours! Awesome service, friendly staff, can’t fault anything. Will be back for future maintenance of my car!

   almost 4 months ago
2. Dasha Wallace ★★★★★

   Outstanding service and communication. My car went in with transmission issues, came out with work completed, a full service and a WOF after talking back and forward with staff. I didn’t feel like I was once left in the lurch, 100% trusted the mechanics. Amazing

   almost 3 years ago
3. Chrissie Jorgensen ★★★★★

   Pleasant, bright, good humoured, efficient, interested and knowledgeable people. Kept me informed of progress. Ensured that I was able to access the technology and never in any way patronising.

   almost 3 years ago

1. Bruce Williamson ★★★★★

   Great service. Skilled, friendly staff. There has to be a good reason to drive from Hamilton to Te Awamutu for a service.

   almost 3 years ago
2. Sheryl Aitken ★★★★★

   We had to take our British made caravan in for a small problem and we were very impressed at the speed they handled it considering we had not made an appointment. The owners belong to NZMCA so if you live nearby we highly recommend them.

   more 6 years ago

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