Laura has done a fantastic customer service job for me and my mom. She went a great length to find the items I wanted and had a really lovely smile on her face. I really enjoyed her service today. Five star.
Contacts & Location
π Address: 692 Colombo Street, Christchurch Central City, Christchurch 8011, New Zealand
π Phone: +64 3 365 1577
π Website: thenorthface.co.nz
Photos
Reviews
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Haoyu Guan β β β β β
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Graham Blick β β β β β
Fabulous shop with excellent staff. Special mention to the manager (Laura) and Robert (sales associate) - very knowledgeable and great assets to the shop / North Face.
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F. E. β β β β β
As the TNF luggage I had my eye on was selling out and could no longer be purchased online, I gave the Chch store a call and Laura enabled me to purchase it securely over the phone, saving me from the inconvenience of having to down tools and drive in. She went out of her way to help me save on delivery costs too. Amazing service! Thanks so much Laura!
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Christine Diongco β β β β β
friendly staff and has a great selection of puffer jackets
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Xfluto β β β β β
From the time I first called up to the end of my purchase. The team at The North Face were awesome. I had a few questions I wanted to ask and Laura over the phone was knowledgeable and very friendly from the get go, offering me advice for exactly what I needed. She advised for me to head along in store and try on some of their range and I found the exact sizing and jacket that would suit me for my first time up skiing this season. Not often I have this good of an experience in retail to leave a review but can only give high praise to their while team that served me and my friend! Joe
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Chandra L β β βββ
The store was empty when I came in and the person there didnβt say anything to me or offer any help. After wandering around for a few minutes, not finding what I was after I felt annoyed by the limited sizing. Why this store refuses to carry sizes larger than a 14NZ/10US when the average woman is a size 16NZ/12US is maddening. With so many corporate stores moving toward inclusive sizing, itβs disappointing to see The North Face resisting inclusion. Even LuLuLemon figured out people of all sizes enjoy active wear.
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Greg Windsor β β β β β
Great help from I believe his name was David or Davide. I purchased a stretch down jacket and he gave me great advice on the care for it. Very friendly and helpful.
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Rachie H β β β β β
A little pricey, but, the quality is extraordinary. This gear is going to last you years! Really knowledgable and trained staff that want to sell you things but you dont get the feeling they would sell you something you didnt need. Nice staff nice gear!!
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Duyen P β β β β β
Iβm really impressive at Alecs. He is such a good saleperson. Iβve been here many times and whenever Alecs is there, he is so helpful at recommending what is suitable for me.
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Neil Struthers β β β β β
What an amazing place. Delicious food shops, stalls etc. Will definitely return. Had food from Hanoi old quarter yummy I would encourage you all to dine there
New Review
FAQs
What is the address of The North Face Christchurch?
The North Face Christchurch is located at 692 Colombo Street, Christchurch Central City, Christchurch 8011, New Zealand
What is the phone number of The North Face Christchurch?
You can contact The North Face Christchurch at +64 3 365 1577
How can I get to The North Face Christchurch?
You can find directions to The North Face Christchurch by following this map link