Poolwerx Hamilton

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Reviews

1. Liam Messam ★★★★★

   A Very helpful crew and great people running the shop

   almost 4 months ago
2. Mark Jones ★★★★☆

   We recently bought a BWT pool cleaner, an upgrade from the Dolphin. It was very easy to setup using the app, and the cleaner has done an excellent job with less cables, making it a lot easier to use. David and Violet did an excellent job of explaining to us how it works.

   almost 5 months ago
3. Warwick Wright ★★★★☆

   Very helpful and freely give advice on the many things to learn with treating my pool water. It can be very difficult to understand not being a tech person, and expensive. but correct informative knowledge helps!

   1 year ago

1. Sarah Bennett ★★★★★

   Amazing service from the young lady working on a Sunday. She was very knowledgeable, knew exactly what was needed and also gave some good advice. Thank you

   1 year ago
2. Bruce Kirkbride ★★★★★

   David & his team were first rate. Communicated well & delivered a high quality service & product.

   almost 2 years ago
3. Elizabeth Smith ★★★★☆

   A slow start but once I had the pad made, the purchase was completed & delivery went without any dramas. Now enjoying a soak before bed most nights. Love the spa.

   almost 2 years ago

1. Simon Lockwood ★★★★★

   Did a great job of installation and follow up support which we really needed. Wanted us to enjoy the product and know what to do to keep it in the best condition. excellent work

   almost 2 years ago
2. Catharine Pritchard ★☆☆☆☆

   Terrible service when things went wrong with the spa. The serviceman came out 4 times and didn't fix it and this was after numerous cancellations and delays and several phone calls and emails. They blamed the supplier, they blamed couriers, I heard every excuse in the book. Then they tried to charge me to repair a spa that had only worked for 8 months. Then they said as they had bought the business after I purchased the spa they did not cover the warranties (this was after 7 months of waiting, cancellations and failed repair attempts, why was I not told this earlier?). They did not know what they were doing. Abrasive emails, rudeness, months of delays......appalling. Just to clarify, this is the Te Rapa branch. Be warned.

   almost 4 years ago
3. Carolyn Houghton ★☆☆☆☆

   still waiting for them to fix my hot spring spa 8 months and counting they cancel appointment without telling us or arranging another and have not returned my calls another month has gone by. the parts have arrived but when will they actually arrive to fix it.once again I am lucky if they return my calls..We are totally over this company.I would expect that can work out who we are by our name or do you have many clients with long ongoing issues with their hot springa spas

   almost 4 years ago

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