📍 32-36 Gallagher Drive, Melville, Hamilton 3206, New Zealand
📍 Address: 32-36 Gallagher Drive, Melville, Hamilton 3206, New Zealand
📞 Phone: +64 7 843 0740
🌐 Website: nzcouriers.co.nz
Card left when I was in toilet at 7am in the morning. The courier could have waited 2min but received a card at the door and gone. We should get a notification or text when the courier is coming! I need that parcel this morning. What a bloody muck around
Just awful. Called about an item scanned first thing in the morning Wed - "out for delivery" Not delivered. Sorry, driver already back in Hamilton. Thurs - sorry driver forgot parcel ; will arrange delivery for tomorrow.....Friday came and went .........no delivery. Just awful. UPDATE - dealing with manager on Monday "regular driver on holiday has been recalled and accompanying temp driver to deliver all the messed up parcels. This driver has been terminated" How do you hire someone so hopeless in the first place????
Wow I can't believe how rude the customer service is. Rung bell 5 times, waited for 20minutes, thankfully Chanel came to serve us, even though she was busy with other jobs, she was so nice, can't say the same about the old lanky man that completely ignored me. Shocking. He needs to go. Chanel needs a pay rise.
Several negative experiences. Once a courier left a “missed delivery” card without even attempting delivery (I was home and literally saw him do it. Had to arrange redelivery). Another time a parcel was marked “delivered” but I received nothing. Support claimed it was left in my mailbox, yet it was empty; the only “proof” was a photo of mailboxes with no parcel. Very poor service.
Tried to get an authority to leave for four months. Checked my email and I applied three separate times to get the authority to leave? What’s the story? The application states where the barcode is to be left, installed by the company and even this barcode was sent back to the pickup point and a card left???? Are there kickbacks for returning parcels to base or something? Dreadful.
Shocking owner drivers, had one in a large truck tail gating me on the Waikato expressway. Worse part was they had after market led flood lights on the front of their truck and they were high beaming me in the dark. It was so bad I was close to crashing !! The truck then overtook me doing 110kph !! Nz couriers sharpen up !!
Thank you for helping me avoid being the sad victim of a Paypal scammer and returning the package they didn't pay for back to me as requested. Such a relief!
I was expecting a package and with the tracker I saw that the courier didn't leave the package or a slip. I rung HQ and their response was awesome. They located my parcel and I picked it up straight away.
spoke to office lady on 21 st of april had parcel in hand but couldn't deliver it, so it vanished, now on the 9 may after 15 phone calls, nobody knows anything and will give you the round around until you give up!!!
Shocking service. Received several emails this arvo, stating two separate parcels were delivered to our home and left at the front door at 3.21pm today. We have security cameras. There was no courier van. No one came through our security gates. No parcels were left. $400 worth of items. Unexplained. Human error somewhere!
New Zealand Couriers is located at 32-36 Gallagher Drive, Melville, Hamilton 3206, New Zealand
You can contact New Zealand Couriers at +64 7 843 0740
You can find directions to New Zealand Couriers by following this map link
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