House of Travel - Tauranga

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Reviews

1. Alan Mathews ★★★★★

   Glen McCulloch at House of Travel is exceptional to deal with either planning or booking an overseas trip. His attention to detail & offering ideas / options to improve our experience was wonderful. He cares about what he is doing and his clients & is fast & efficient in finalizing your booking. I rate Glen highly & can assure you I don't do this very often in today's world.

   almost 4 months ago
2. Lindsay ★★★★★

   We wouldn't hesitate to recommend Theresa as a Travel Agent. She is currently organising our river cruise and European/Asia flights and stopovers. She is highly knowledgeable, and works tirelessly to make arrangements that suit our needs and wants! She has a friendly and welcoming disposition.

   almost 4 months ago
3. Toby Tagg ★★★★★

   Lisa has organized travel for us previously and was very through in making sure we had the travel that best suited both our budget and requirements. She gave multiple options and was able to make changes in a timely manner eoild reommend her for your travel.

   almost 7 months ago

1. Patricia Terremere ★★★★★

   Jenny is very professional. I felt cared and safe, she got the flight I was looking for. She also gave me important advice regarding immigration issue I might have. Dealing with someone friendly and knowledgeable makes everything easy and enjoyable!

   almost 9 months ago
2. Janice Watson ★★★★★

   Alana has looked after us so we'll with previous trips, we were so happy to deal with her again, for our upcoming UK trip. She is very friendly and approachable, she listens to our needs, and takes great care to accommodate our requests. She always makes us feel well informed, happy, and excited about our travel

   almost 9 months ago
3. Derek Roger ★★★★☆

   Phoned and lady was very helpful

   almost 2 years ago

1. Ed Kruger ★☆☆☆☆

   I found myself standing alone at the front desk, desperately trying to seek assistance. The lack of staff presence and the complete disregard for visitors during my two visits were highly disappointing.

   almost 2 years ago
2. Cheryl Shearer ★★★★★

   Wonderfully welcoming, positive consumer experience. Really glad I was advised to engage with the travel agent.

   almost 3 years ago
3. Michelle Humphries ★☆☆☆☆

   This particular branch has the worst customer service I think I've ever experienced. Absolutely no interest in helping customers, rude, disinterested and dishonest. Absolute appalling, thankfully HOT headoffice sorted it for me - which BTW I had to find myself as this store refused to give me their contact!! Once I did I then discovered this branch lie to both their customers and their head office. BEWARE!

   almost 3 years ago

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