Fliway

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Reviews

1. Ash Chow ★☆☆☆☆

   Worst of worst delivery service, They said at first they will deliver on 2 Jan then they changed to 5th Jan

   almost 2 months ago
2. Anonymous ★☆☆☆☆

   Ah… I really wish SONY NZ would stop using FLIWAY as their logistics service provider. Bought two big items from the SONY online shop, and none of them were delivered smoothly.

   almost 3 months ago
3. My Opinion ★☆☆☆☆

   Absolutely disgusting. I was told my delivery would be 9th December and to be home. I waited all day, no delivery. When I put in my tracking number it said we need to talk and there was no date. I phoned and they said it said delivery on the 16th December. It still doesn't say that when I look. The woman who answers the phone has absolutely no idea what is happening. I won't be buying from Trade Tested again if they can't use a reputable courier.

   almost 3 months ago

1. Sumit G ★☆☆☆☆

   Worst company to deal with. Hard to believe the big companies are actually using them to parter with.

   almost 4 months ago
2. Phu Phan ★☆☆☆☆

   Worst experience I had with the truck driver and his assistant today (3:29pm, 29/8/23) at Fendalton Med Centre, CHC. Both were really aggressive and even tried to assault me after I politely asked to back up the truck a little bit for my car out while they were blocking the whole car park. To the Fliway's manager, I've got the video from my dash cam, contact me if you are interested.

   almost 2 years ago
3. Stephen Belandres ★★★★★

   I work for a big retail company in Christchurh and we get deliveries from Fliway everyday. Brendan is our delivery gus and he is absolutely amazing! He gets things done including pallete pickups in a timely manner. TVs we get are delivered and organized neatly. In my years working for retail, Id say hes one of the best on ehat he does. please give our thanks to him!

   almost 2 years ago

1. Scott Mansfield ★☆☆☆☆

   Very angry down the phone then hung up on me before I could respond. Disgusting behaviour.

   almost 2 years ago
2. Ken Fulton ★★☆☆☆

   Delivery times kept changing. Finally delivered at 7.30pn I personally would not use this company for deliveries.

   almost 3 years ago
3. Bryce Andrew Foster ★☆☆☆☆

   Fliways Transport Canterbury are to be avoided at all costs, my partner was given a 4 hour window for the delivery of our new washing machine (that we’ve already been made to wait 3 weeks for because of a lack organisation at their end) my partner is a front line worker who is on night shift tonight and has had to stay awake today waiting for the delivery driver who has still not shown up after their delivery window has expired. I was informed that it is protocol for the driver to inform recipients if their delivery will be late, this has not happened. We were told we would receive a notification that the driver was on their way once they were close, that also has not happened. I called their office to try and get an update, not only did I not receive any help or an apology for their appalling service the Scottish woman answering their phones has decided it’s appropriate to be rude to customers who are enquiring as to where their items are. Whoever is running this company/branch should be extremely disappointed in their employees and their lack of responsibility to the job and their inability to understand that their very obvious lack of organisation and skill in their job negatively effects their customers lives. After reading other reviews on google it is clear fliways does not care at all about customer satisfaction or the quality of service they provide.

   almost 3 years ago

1. Nex Levl ★★★★☆

   Unavailable weekends, but the service is still pretty good, you get a txt link to your deliveries and date time options for delivery. If your not home, they’ll hold on to it at their local area depot, there’s an option to get them to call you back if time dates don’t suit. You may need to google their depot phone number. Via feedback asked them to make that handy for future. Had a lounge suit from north island sent to Christchurch and all turned up in good order, so happy with the service

   almost 4 years ago

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