Disappointing customer service experience. We were looking to buy a barbecue but couldnβt find a new stock of the display item. There were no staff around in the department, so I asked someone from another area who told us to go back and wait for a staff member. We waited but no one came. We then went to customer service, only to be told again to go back to the department and wait. When a staff member finally arrived, we were told there was no stock available. This could have been communicated straight away at customer service and saved us the time and unnecessary waiting.
Contacts & Location
π Address: 655 Russley Road, Harewood, Christchurch 8051, New Zealand
π Phone: +64 3 740 0700
π Website: bunnings.co.nz
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Reviews
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A Pal β β βββ
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mike Tamaki β β β β β
Its a typical Bunnings Store with familiarity for loyal clients. Not quite as much variry as Mitre 10 Mega which is ok. Store is clean and parking is as good as it is at all their stores. Just one suggestion id like to make: it would be great if staff where only too keen to help...been there a few times now and every time i see staff 'grouped' when you want help its hard to find anyone. Product trainong and D.I.Y tips would be fantastic. Otherwise, its Bunnings !
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Rebecca Brophy β β β β β
Alex, Adrian, Donna were outstanding with customer service. I was well taken care of and believe they should be promoted. It was a difficult and large trade/domestic order and they made me feel great. Their knowledge and expertise got me sorted quick smart!
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Bonnie β β β β β
We came to the Christchurch airport Bunnings store after having abysmal service (ie none) at the Tower Junction store. The service at the airport branch was really good, very helpful and attentive and we were able to find everything we needed. After purchasing a number of very large items for our outdoor lounge furniture, a young man helped my husband load the items onto the roof of our car and stayed to check everything was ok. We were impressed with the service here and would choose this store over others which are closer to us.
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JASLPower! Luna β ββββ
The grumpy old man in drive thru section is so lazy, doesnt bother to check if my item is in there, he gave back the reciet I showed him, that indicate my item is ready to pick up. so disappointed about the customer service in there.
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Debbie Johnson β ββββ
Went in yesterday to buy a heater couldnβt find the one we were looking for so finally found someone to help(or so we thought) Charlie had just come back from holiday & couldnβt have been less interested he found the heater but I wanted to talk to someone regarding the best options we waited approximately 15 minutes for him to tell us the person we needed to talk to was on break..we purchased one anyway with me saying if it was no good we would bring it back to which he replied he didnβt care as they have heaps of stuff returned & he still got paid anyway ..great attitude..we wonβt be going back..There were hardly any staff to call on for assistance..The only good thing was the guy on the checkout who was friendly.
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Maria McCallum β β β β β
I just ordered for the first time online and was very impressed with my order being done on a Sunday and I got it all on the following Wednesday and it was all correct which was awesome. But do love shopping in store as my two small dogs are allowed in store and enjoy going in the trolley. So 5 stars from me. :)
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Andy Mcdougall β β β ββ
Didn't have what I was after (plants) out of stock, the only reason for me to stop here. Large complex plenty of space don't particularly like this brand of warehouse type store prefer others.
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FAQs
What is the address of Bunnings Warehouse Christchurch Airport?
Bunnings Warehouse Christchurch Airport is located at 655 Russley Road, Harewood, Christchurch 8051, New Zealand
What is the phone number of Bunnings Warehouse Christchurch Airport?
You can contact Bunnings Warehouse Christchurch Airport at +64 3 740 0700
How can I get to Bunnings Warehouse Christchurch Airport?
You can find directions to Bunnings Warehouse Christchurch Airport by following this map link