Standing at the counter waiting for one of the 3 staff chatting with one another to acknowledge my presence. After giving up and asking for somebody to process a refund, they get started without a word. Not even "hello", just the bare minimum to get the transaction done. Have never felt like such an imposition as a customer. I suggest working on your staff training.
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Reviews
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Chris Deaker ★★☆☆☆
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Javier Tan ★★★★★
Great store with a huge variety of goods. The prices were good as well and staff friendly!
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Michelle Dixon ★★☆☆☆
I usually love this store. This afternoon I was ‘greeted’ by ‘just to let you know we close soon’ (in an abrupt tone), at 5:14pm as I walked in by a staff member. Store is 5:30pm close, which I’m well aware of. I work in retail myself. I understand it is a long day in store. I am also perfectly aware of time & knew what I wanted, likely to be under 5min. Perhaps review how you greet customers. I had come in to purchase a jumper I’d seen yesterday in Dunedin & wanted to purchase in Christchurch. Doubt I’ll come back for a while.
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Hayley Horrell ★★★☆☆
Usually have to go in search of help from a staff member. I cannot believe the appalling state of the dressing rooms in their store in The Crossing. The curtains just get worse and worse each time I go there. The hooks are broken and curtains hanging on for dear life. There are big clumps of built up dust at the bottom the large mirror at the end of the fitting rooms. Most of the lightbulbs are blown. Come on Country Road up your standards on the poor maintenance of your fitting rooms! They are a disgrace to your company's image and brand.
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s s ★★★★★
Located in the heart of the city on cashel street with back entrance near the fresh choice super market. This store is very well presented with good stock on sizes etc. Staff were super helpful and attentive, put a garment on hold for us and wait for us to come from the riccaton shop, help us order online and deliver it to our place with no charge.
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Marquise Henry ★★★★★
Fantastic atmosphere, the staff are very welcoming!
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Richie Rogers ★☆☆☆☆
Not the best experience Still waiting on an order that was done more than 14 days ago. Staff didnt help was directing me online which no1 including the Customer Service team would do anything. Just wanting a retro bag for my daughter. Nothing too hard.
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Nina Anzropf ★★★★★
Beautiful store! Thank you to the young lady with the brunette hair who welcomed me today with a smile, let me look around without being pestered and was just as friendly as I left.
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FAQs
What is the address of Country Road - Christchurch?
Country Road - Christchurch is located at Cashel Street, Christchurch Central City, Christchurch 8011, New Zealand
What is the phone number of Country Road - Christchurch?
You can contact Country Road - Christchurch at +64 3 943 9017
How can I get to Country Road - Christchurch?
You can find directions to Country Road - Christchurch by following this map link