Botany Medical Specialists Centre

Reviews

1. Jaffar Bui Al-Shammery ★★★★★

   I had an operation where from the initial consultation to surgery and post-op care, everything was handled with top professionalism and empathy. Dr. Zahoor Ahmad explained the procedure thoroughly and answered all my questions patiently. I felt at ease given his wealth of experience in the field. In operation prep, the doctor professionally navigated around cultural requirements which was extremely appreciated for putting family at ease. Since the operation my nose has opened up and I feel a significant improvement in my breathing. I've also noticed I am no longer getting a virus at a time where I'd often experience one as the weather changes. Karen, the lovely receptionist always greeted with a smile and tried her best to align dates to suit my needs and facilitate communication whenever I had questions for the doctor over email. Overall I had a great experience that has truly improved my day-to-day life, wish the Dr and the team all the best.

   1 year ago
2. Devi Subramaniam-Jackson ★★★★☆

   I saw Dr Zahoor after 2 years gap for a follow-up. I was pleasantly surprised that Dr Zahoor had read up on my medical history and asked questions to identify the root cause. He was calm and thorough in his explanation of the process. His manners put me in a calm position. On that note, the receptionist based there was rude and yelled at me for turning up late which was totally uncalled for as a. I apologized, b. The doctor said he will still see me c. She had an incorrect contact details of mine. She was arrogant and thought she was intimidating me by saying she did email me only to be corrected with no apologies from her that it was an incorrect email. It's sad to have this kind of "brand" greeting patients. Learn to be kind.

   almost 4 years ago

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